At a Glance
- Tasks: Be the friendly face of our property business, supporting clients and managing enquiries.
- Company: Established residential property business in Edinburgh with a professional team.
- Benefits: Salary up to £35,000, competitive holiday allowance, and pension scheme.
- Other info: Perfect for those transitioning from hospitality or legal support into property.
- Why this job: Join a dynamic team and kickstart your career in the property sector.
- Qualifications: Strong customer service skills and experience in front-of-house roles preferred.
The predicted salary is between 35000 - 35000 € per year.
We are working with a well-established residential property business in Edinburgh to recruit a Front of House Property Advisor to join their professional, office-based team. This is a client-facing role suited to someone personable, organised, and confident, who enjoys being the first point of contact and supporting the smooth running of a busy property environment.
The Role
As Front of House Property Advisor, you will act as the welcoming face of the business, delivering a professional and friendly service to new and existing clients while providing essential administrative and operational support.
Key responsibilities include:
- Acting as the first point of contact, covering reception and welcoming new residential property clients
- Managing enquiries and supporting clients through the early stages of their property journey
- Liaising with surveyors, arranging viewings, managing keys, and coordinating appointments
- Supporting marketing activity, including property listings and promotional materials
- Providing general administrative and office support to the wider team
- Bringing a small sales-focused element to the role by identifying and supporting opportunities where appropriate
About You
This role would suit someone with strong customer service experience and a professional, engaging approach. You will ideally have:
- Experience in a front-of-house or customer-facing role (property, hospitality, hotel, or similar environments welcomed)
- Experience working within the legal sector, property law, or a professional services environment (desirable)
- Excellent communication and interpersonal skills, with a confident and approachable manner
- Strong organisational skills and attention to detail
- Confidence handling client enquiries and supporting light sales conversations
- A proactive mindset and the ability to thrive in a fully office-based role
What's on Offer
Salary up to £35,000, dependent on experience. Competitive holiday allowance and pension scheme. Full-time, office-based role in Edinburgh, Monday to Friday, 9am-5pm. A professional, welcoming working environment. An excellent opportunity for candidates looking to transition from hospitality, legal support, or customer service into the property sector.
If you are personable, organised, and enjoy being at the heart of a busy professional office, this is an excellent opportunity to progress your career within a reputable property business.
Locations
Front of House Property Advisor in Dunfermline, Fife employer: Lusona LLP
Join a well-established residential property business in Edinburgh, where you will thrive in a professional and welcoming office environment. With competitive salaries, generous holiday allowances, and a strong focus on employee growth, this role as a Front of House Property Advisor offers a unique opportunity to transition into the property sector while being supported by a dedicated team. Embrace a culture that values customer service excellence and fosters career progression in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Property Advisor in Dunfermline, Fife
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and what makes them tick. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Front of House Property Advisor, you'll be the face of the business. Role-play with a friend or family member to get comfortable with handling client enquiries and showcasing your friendly, professional approach.
✨Tip Number 3
Dress the part! First impressions matter, especially in a client-facing role. Choose an outfit that reflects the professional environment of the property sector while still allowing your personality to shine through.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Property Advisor in Dunfermline, Fife
Some tips for your application 🫡
Be Personable:Since this role is all about being the welcoming face of the business, make sure your application reflects your friendly and approachable nature. Use a warm tone in your cover letter to show us you’re the perfect fit for our client-facing environment.
Show Off Your Organisational Skills:Highlight any experience you have in managing enquiries or coordinating appointments. We want to see how you can keep things running smoothly, so don’t be shy about sharing specific examples from your past roles!
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. We love seeing candidates who take the time to align their skills with what we’re looking for, especially in customer service and administrative support.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Lusona LLP
✨Know the Company Inside Out
Before your interview, take some time to research the property business thoroughly. Understand their values, services, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front of House Property Advisor, your ability to connect with clients is crucial. Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled enquiries and resolved issues to demonstrate your interpersonal skills.
✨Practice Common Interview Questions
Anticipate questions related to your experience in customer-facing roles and your organisational skills. Practising answers to questions like 'How do you manage multiple tasks?' or 'Can you describe a time you turned a client’s negative experience into a positive one?' will help you feel more confident.
✨Dress the Part and Be Personable
First impressions matter! Dress professionally to reflect the company’s image and be ready to engage warmly with your interviewers. A friendly smile and a confident handshake can set a positive tone for the rest of the interview.
