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- Tasks: Be the friendly face of our property business, supporting clients and managing enquiries.
- Company: Established residential property business in Edinburgh with a professional team.
- Benefits: Salary up to £35,000, competitive holiday allowance, and pension scheme.
- Other info: Perfect for those transitioning from hospitality or legal support roles.
- Why this job: Join a dynamic team and kickstart your career in the property sector.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
Office-based | Monday to Friday, 9am to 5pm
Up to £35,000 DOE
Competitive holiday allowance & pension
We are working with a well-established residential property business in Edinburgh to recruit a Front of House Property Advisor to join their professional, office-based team. This is a client-facing role suited to someone personable, organised, and confident, who enjoys being the first point of contact and supporting the smooth running of a busy property environment.
The Role
As Front of House Property Advisor, you will act as the welcoming face of the business, delivering a professional and friendly service to new and existing clients while providing essential administrative and operational support. Key responsibilities include:
- Acting as the first point of contact, covering reception and welcoming new residential property clients
- Managing enquiries and supporting clients through the early stages of their property journey
- Liaising with surveyors, arranging viewings, managing keys, and coordinating appointments
- Supporting marketing activity, including property listings and promotional materials
- Providing general administrative and office support to the wider team
- Bringing a small sales-focused element to the role by identifying and supporting opportunities where appropriate
About You
This role would suit someone with strong customer service experience and a professional, engaging approach. You will ideally have:
- Experience in a front-of-house or customer-facing role (property, hospitality, hotel, or similar environments welcomed)
- Experience working within the legal sector, property law, or a professional services environment (desirable)
- Excellent communication and interpersonal skills, with a confident and approachable manner
- Strong organisational skills and attention to detail
- Confidence handling client enquiries and supporting light sales conversations
- A proactive mindset and the ability to thrive in a fully office-based role
What's on Offer
Salary up to £35,000, dependent on experience
Competitive holiday allowance and pension scheme
Full-time, office-based role in Edinburgh, Monday to Friday, 9am to 5pm
A professional, welcoming working environment
An excellent opportunity for candidates looking to transition from hospitality, legal support, or customer service into the property sector
If you are personable, organised, and enjoy being at the heart of a busy professional office, this is an excellent opportunity to progress your career within a reputable property business.
Front of House Property Advisor in Broughton employer: Lusona LLP
Contact Detail:
Lusona LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Property Advisor in Broughton
✨Tip Number 1
Get to know the company before your interview. Research their values, recent projects, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Front of House Property Advisor, you'll be the first point of contact for clients. Role-play with a friend or family member to get comfortable with common questions and scenarios you might face.
✨Tip Number 3
Dress the part! First impressions matter, especially in a client-facing role. Make sure you look professional and approachable, as this reflects your understanding of the property business environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Front of House Property Advisor in Broughton
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your personable nature. Use a friendly tone and let your enthusiasm for the role shine through.
Tailor Your Experience: Highlight your relevant experience, especially in customer service or front-of-house roles. We love seeing how your background fits with what we do, so connect the dots for us!
Be Organised: Just like in the role, organisation is key in your application. Keep it clear and concise, and make sure to proofread for any typos or errors. A tidy application speaks volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lusona LLP
✨Know the Company Inside Out
Before your interview, take some time to research the property business thoroughly. Understand their values, recent projects, and what sets them apart in the Edinburgh market. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their goals.
✨Showcase Your Customer Service Skills
As a Front of House Property Advisor, your ability to connect with clients is crucial. Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond to ensure client satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to your experience in customer-facing roles and your organisational skills. Practise your answers to questions like 'How do you handle difficult clients?' or 'Can you describe a time when you had to manage multiple tasks at once?' This will help you respond confidently during the interview.
✨Dress the Part and Be Professional
First impressions matter, especially in a client-facing role. Dress smartly and professionally for your interview to reflect the welcoming image the company wants to project. A polished appearance shows that you take the opportunity seriously and are ready to represent the business well.