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- Tasks: Support customers through their new home journey with excellent organisation and communication.
- Company: A growing residential developer focused on customer satisfaction.
- Benefits: Competitive salary, flexible working arrangements, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in customers' lives with new homes.
- Qualifications: Proficiency in Excel and Word, strong organisational and problem-solving skills.
- Other info: Hybrid role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A growing residential developer is seeking a New Homes Customer Care Advisor to provide administrative support for approximately 30 new-build homes per year. This hybrid role emphasizes strong organizational skills, problem-solving, and collaboration with site teams and customers.
The ideal candidate will have proficiency in Excel and Word and will ensure a smooth customer journey by effectively managing documentation and communication.
The position offers a competitive salary and flexibility in working arrangements.
New Homes Customer Experience Advisor employer: Lusona Consultancy
Contact Detail:
Lusona Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Customer Experience Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the residential development sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your organisational skills and problem-solving abilities. Share specific examples of how you've managed documentation or improved customer experiences in the past.
✨Tip Number 3
Be proactive! If you see a role that fits you, don’t just wait for the application process to open. Reach out directly to the company through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by practising common questions related to customer care and new homes. Think about how you would handle specific scenarios and be ready to discuss your proficiency in Excel and Word. Confidence is key!
We think you need these skills to ace New Homes Customer Experience Advisor
Some tips for your application 🫡
Show Off Your Organisational Skills: When writing your application, make sure to highlight your organisational skills. We want to see how you can manage multiple tasks and keep everything in order, just like you would in the role of a New Homes Customer Experience Advisor.
Be a Problem Solver: Don’t shy away from sharing examples of how you've tackled challenges in the past. We love candidates who can think on their feet and find solutions, especially when it comes to ensuring a smooth customer journey.
Excel and Word Proficiency is Key: Since this role requires proficiency in Excel and Word, make sure to mention any relevant experience you have with these tools. We want to know how you’ve used them to enhance your work or improve processes.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Lusona Consultancy
✨Know Your Stuff
Familiarise yourself with the company and its projects. Understand the new-build homes they offer and be ready to discuss how your skills can enhance the customer experience. This shows genuine interest and helps you connect with the interviewers.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and ensured smooth communication.
✨Excel and Word Proficiency
Brush up on your Excel and Word skills before the interview. Be prepared to discuss how you've used these tools in previous roles, especially in managing documentation or data. If possible, bring examples of reports or documents you've created.
✨Problem-Solving Scenarios
Think of a few scenarios where you faced challenges in customer service or project management. Be ready to explain how you approached these problems and what solutions you implemented. This will demonstrate your problem-solving skills and ability to collaborate effectively.
