Restaurant Manager - Charlotte Street

Restaurant Manager - Charlotte Street Restaurant Manager - Luso - MJMK Restaurants 47,150 to 51,000 (dependent on experience) Location: Full time, site based, W1T, London Luso opened on Charlotte Street in September 2025, celebrating the diversity of Portugal's Iberian coastline and countryside. The menu blends the familiar with the contemporary, and the wine list reflects Portugal's variety, from under water aged wines to the country's long tradition of fortified wines, each bottle chosen with the same care that goes into every dish. At Luso, energy, curiosity and passion for detail come together with a warm, generous welcome for everyone who joins the team. As Restaurant Manager, you will lead the dining room day to day, making sure every service runs smoothly and every guest leaves already planning their next visit. You will set the tone for the team on each shift, bringing warmth and precision in equal measure, and help Luso grow into a Charlotte Street favourite. This role is made for an experienced restaurant manager, or an assistant manager ready for the next step, ideally from a quality-led, chef-driven restaurant. A love of wine, or a deep curiosity about Portuguese food and drink, will help you feel right at home here. This is a hands-on, guest-focused leadership role. Key Responsibilities Lead every service from the floor, setting the pace, tone and standard of hospitality for every table. Build, train and develop the front of house team, creating a place where people want to grow their careers. Plan rotas that match the team to each service, while keeping labour costs on target. Work closely with the kitchen team so front and back of house stay connected before, during and after service. Champion the wine list, helping the team talk with ease about Portuguese wines, from fortified styles to rarer bottles. Take ownership of guest feedback and VIP requests, turning every interaction into a reason to return. Drive revenue through thoughtful service and strong sales, reviewing weekly results and acting on them. Manage front of house stock, ordering and supplier relationships, with waste kept to a minimum. Uphold health and safety, licensing and food hygiene standards so the restaurant is always inspection-ready. Hold regular team briefings and one-to-ones so everyone feels informed, motivated and supported. What We're Looking For You'll thrive here if you love the energy of a full dining room and care about getting the details right. You will bring: Proven experience as a Restaurant Manager or Assistant Restaurant Manager in a quality-led restaurant. Genuine passion for food, drink and hospitality. The ability to lead from the front and stay composed when the restaurant is at its busiest. Strong commercial awareness, including comfort with P