At a Glance
- Tasks: Be the friendly face of our care centre, managing enquiries and supporting daily admin tasks.
- Company: Join Luso Court Care Centre, a leading specialist care home in Clapham.
- Benefits: Earn £12.71 per hour, enjoy 5.6 weeks annual leave, and receive paid DBS and uniform.
- Other info: Join a family-owned company that values trust, respect, passion, kindness, and inclusivity.
- Why this job: Make a real difference in a supportive environment while developing your career in care.
- Qualifications: Looking for friendly, organised individuals with great communication skills and IT knowledge.
The predicted salary is between 26500 - 27500 £ per year.
Luso Court Care Centre is a newly commissioned specialist care home in Clapham, London supporting adults with complex nursing needs, dementia and mental health conditions. The home offers 80 en suite bedrooms across two floors and provides complex nursing care, specialist dementia care and residential mental health support within a safe and clinically led environment.
As a Receptionist, you will be the first point of contact, creating a warm, professional and welcoming environment for residents, visitors and team members within a specialist complex care setting, supporting individuals with a range of complex physical and mental health needs. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately, confidentially and efficiently. You will be mindful of working within a specialist environment, responding sensitively and appropriately to residents, families and professionals.
Working closely with the Business Administrator and management team, you will help maintain organised systems and contribute to the smooth running of the service. Your role will support a calm, structured and professional environment at all times.
What We Are Looking For- A friendly, professional and approachable manner
- Excellent communication and interpersonal skills
- Strong organisational and administrative skills
- Good IT skills including Microsoft Office and email systems
- Ability to manage multiple tasks and prioritise effectively
- A reliable, positive and discreet approach
- Understanding of confidentiality and working within a care environment
Luso Court Care Centre is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.
Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.
Receptionist employer: Luso Court Care Centre
Luso Court Care Centre is an exceptional employer, offering a supportive and rewarding work environment in Clapham, London. With a commitment to high-quality care and employee development, we provide comprehensive benefits including paid DBS, pension, and generous annual leave, all while fostering a culture of trust, respect, and inclusivity. Join us to make a meaningful impact in the lives of residents with complex needs, while enjoying opportunities for personal and professional growth within our family-owned care group.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Check out Luso Court Care Centre's values and mission. When you walk in for that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do!
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the face of the care centre. Role-play with a friend or family member to get comfortable with greeting visitors and handling enquiries. The more natural you are, the better!
✨Tip Number 3
Don’t forget to showcase your organisational skills. Bring examples of how you've managed multiple tasks in the past. Whether it’s juggling appointments or keeping records straight, let them know you can keep things running smoothly.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly. Good luck!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re looking for someone who fits in with our values of Trust, Respect, Passion, Kindness, and Inclusivity.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention your excellent communication and organisational skills, as these are key for the Receptionist role. Show us how your background aligns with what we do at Luso Court Care Centre!
Keep It Professional:While we love a bit of personality, it’s important to maintain a professional tone throughout your application. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company there!
How to prepare for a job interview at Luso Court Care Centre
✨Know the Environment
Familiarise yourself with the care home setting and the specific needs of residents. Understanding the complexities of nursing care, dementia, and mental health conditions will help you demonstrate your empathy and suitability for the role.
✨Showcase Your Communication Skills
As a Receptionist, you'll be the first point of contact. Practice clear and friendly communication. Prepare examples of how you've effectively handled enquiries or difficult situations in the past to show your interpersonal skills.
✨Organisational Skills Matter
Be ready to discuss how you manage multiple tasks and prioritise effectively. Bring examples of systems or methods you've used in previous roles to keep things organised, especially in busy environments.
✨Emphasise Confidentiality
Understanding confidentiality is crucial in a care environment. Be prepared to talk about how you handle sensitive information and why it's important, showing that you respect the privacy of residents and their families.
