At a Glance
- Tasks: Be the friendly face of our care centre, welcoming residents and visitors with warmth.
- Company: Join Luso Court Care Centre, a supportive and innovative care provider in Clapham.
- Benefits: Earn £12.71 per hour, enjoy 5.6 weeks annual leave, and receive paid DBS and uniform.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Strong communication skills and a positive, professional attitude are essential.
The predicted salary is between 26500 - 27500 £ per year.
Administration and Business Support - Luso Court Care Centre
Contract: Full Time
Shift Type: Days
Contracted hours: 40
Luso Court Care Centre is a newly commissioned specialist care home in Clapham, London supporting adults with complex nursing needs, dementia and mental health conditions. The home offers 80 en suite bedrooms across two floors and provides complex nursing care, specialist dementia care and residential mental health support within a safe and clinically led environment.
£12.71 per hour
Contracted to 40 hours per week
Paid DBS, pension, uniform provided
5.6 weeks annual leave (based on a full time contract)
Role Overview
As a Receptionist, you will be the first point of contact, creating a warm, professional and welcoming environment for residents, visitors and team members within a specialist complex care setting, supporting individuals with a range of complex physical and mental health needs. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately, confidentially and efficiently. You will be mindful of working within a specialist environment, responding sensitively and appropriately to residents, families and professionals. Working closely with the Business Administrator and management team, you will help maintain organised systems and contribute to the smooth running of the service. Your role will support a calm, structured and professional environment at all times.
What We Are Looking For
- A friendly, professional and approachable manner
- Excellent communication and interpersonal skills
- Strong organisational and administrative skills
- Good IT skills including Microsoft Office and email systems
- Ability to manage multiple tasks and prioritise effectively
- A reliable, positive and discreet approach
- Understanding of confidentiality and working within a care environment
About us
Luso Court Care Centre is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.
Receptionist in London employer: Luso Court Care Centre
Luso Court Care Centre is an exceptional employer, offering a supportive and rewarding work environment in Clapham, London. With a commitment to high-quality care and employee development, we provide comprehensive benefits including paid DBS, pension, and generous annual leave, all within a culture that values trust, respect, and inclusivity. Join us to make a meaningful impact while growing your career in a specialist care setting that prioritises both residents' and staff's well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
First impressions matter! When you walk into an interview, make sure to greet everyone with a warm smile and a friendly hello. This sets the tone for the rest of your meeting and shows that you're approachable and professional.
✨Tip Number 2
Be prepared to talk about your experience in a care environment. Think of examples where you've demonstrated excellent communication and organisational skills. We want to see how you can handle multiple tasks while keeping a calm and structured approach.
✨Tip Number 3
Show your passion for the role! Talk about why you want to work in a specialist care setting and how you align with our core values like kindness and inclusivity. This will help us see that you’re not just looking for any job, but that you genuinely care about making a difference.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest in the role and helps you understand if it’s the right fit for you. Ask about the team dynamics or how we support our staff in their development. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality:As a Receptionist, you'll be the first face people see, so let your personality shine through in your application. Use a friendly tone and share a bit about yourself to show us how approachable you are!
Tailor Your CV:Make sure your CV highlights your relevant skills and experiences that match the job description. Focus on your communication skills, organisational abilities, and any experience in care settings to catch our eye.
Craft a Thoughtful Cover Letter:Your cover letter is your chance to tell us why you're passionate about this role. Mention our core values like Trust and Kindness, and explain how you embody them in your work. We love hearing personal stories!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Luso Court Care Centre
✨Know the Environment
Familiarise yourself with the care home setting and the specific needs of residents. Understanding the complexities of nursing care, dementia, and mental health conditions will help you demonstrate your empathy and suitability for the role.
✨Showcase Your Communication Skills
As a Receptionist, you'll be the first point of contact. Practice clear and friendly communication. Prepare examples of how you've effectively handled enquiries or difficult situations in the past to show your interpersonal skills.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. Bring examples of systems or methods you've used in previous roles to keep things organised, especially in busy environments.
✨Emphasise Confidentiality
Understanding confidentiality is crucial in a care environment. Be prepared to talk about your experience handling sensitive information and how you ensure privacy while maintaining professionalism.
