At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and create memorable shopping experiences.
- Company: Join a pioneering, employee-owned cosmetics brand committed to positive change.
- Benefits: Enjoy 50% off products, holiday allowance, and flexible working options.
- Other info: Dynamic role with opportunities for personal development and career progression.
- Why this job: Be part of a supportive team that values your growth and creativity.
- Qualifications: Passion for customer service and strong teamwork skills required.
The predicted salary is between 14.45 - 14.45 £ per hour.
Application Deadline: 8 November 2026
Department: Retail
Employment Type: Temporary
Location: Broughton
Reporting To: Callum & Jess
Compensation: £14.45 / hour
Key Information:
- Hours available: 24 hours contract (3 x 8 hour shifts)
- Interview & Trial Date: Friday 6th, Saturday 7th & Sunday 8th November
- Start Date: Monday 23rd November
- End Date: Saturday 2nd January
Diversity matters: We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The role: Supervisors play a vital role in our team, consistently delivering exceptional customer service and crafting standout experiences throughout the year. You’ll have a genuine passion for connecting with customers and a talent for bringing out the best in their team.
Key Responsibilities:
- Lead and motivate the sales team to deliver exceptional customer service by providing regular coaching, feedback, and encouragement.
- Engage with customers by offering a warm welcome and providing tailored product recommendations.
- Maintain a clean, visually appealing, and well-organized shop floor.
- Support the store manager in achieving sales targets through team motivation and creative approaches.
- Organise and contribute to in-store events and customer celebrations.
- Provide training, feedback, and development for team members.
- Lead the store effectively in the absence of the store manager.
- Ensure health and safety standards are followed.
- Seek opportunities for personal development through training sessions and coaching.
Skills and Experience:
- Customer Service: Embrace a genuine love for delivering outstanding customer service.
- Management Skills: Navigate tricky conversations and support your team.
- Teamwork: Work alongside your team to achieve collective goals.
- Communication: Weave effective verbal communication skills into your daily routine.
Benefits:
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months’ full pay for parental leave (primary caregiver)*
- Financial childcare support on return to work*
- Flexible working
*qualifying period & hours required
Temporary Supervisor employer: Lush
Lush in Poole, Dorset, is an exceptional employer that prioritises ethical sourcing and sustainability, making it a meaningful place to work. With a structured pay progression starting at £28,250, employees are encouraged to develop their skills and advance within the company. The vibrant work culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Supervisor
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Temporary Supervisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Lush:Don’t forget to personalise your application for Lush! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Lush
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Lush offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Lush and contribute positively during your temporary stint.
