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- Tasks: Be the friendly face of our store, engaging customers and creating a fun shopping experience.
- Company: Join a pioneering, employee-owned cosmetics brand committed to ethical practices and sustainability.
- Benefits: Enjoy flexible shifts, competitive pay, bonuses, and training opportunities for personal growth.
- Why this job: Make a positive impact while working in a vibrant team that values diversity and creativity.
- Qualifications: Passion for customer service and teamwork; no prior experience needed as training will be provided.
- Other info: Seasonal role from August to October, with potential extension until December.
Diversity matters
We are building a brand that represents the people of the world. It\’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Overview
You might know us as the inventors of the bath bomb, but there\’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation\’s statement \”a hard day\’s work deserves a fair day\’s pay\” is one we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what\’s inside that counts – whether that\’s an ingredient in a product, or the minerals in a smartphone.
The Role
In this role, you\\\’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience.
Responsibilities
- Use your product knowledge to offer personalised recommendations, perform product demonstrations directly on our customers\\\’ faces, arms, legs and feet, and hand out tailored samples.
- Work closely with your team to drive sales, exceed targets, and create memorable in-store events that keep customers coming back.
- Host parties for people of all ages.
- Manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.
- Make our customers feel like VIPs with a friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
- Become a pro on our products, helping customers make perfect choices, and sharing knowledge on what makes each product right for them.
- Team up with colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
- Get creative with displays and keep the store looking fabulous to help customers find the right products while they shop.
- Keep inventory in check by restocking shelves and ensuring products are always ready for sale.
- Keep the store sparkling clean and inviting, creating a space that enhances the shopping experience.
- Handle transactions with a smile and ensure every purchase ends the shopping trip on a positive note.
- Be the go-to for customer questions, resolve issues, and ensure customers feel genuinely cared for.
- Dive into training sessions with enthusiasm to grow both personally and professionally.
Skills and Experience
- Customer Experience: Passion for delivering exceptional service, inspiring the team to create memorable 5-star experiences.
- Teamwork: Positive collaboration to achieve store goals and foster a supportive environment.
- Communication: Clear, open, and respectful communication to keep information flowing within the store and with nearby stores.
- Nice to have but training will be provided:
- Ethical and Sustainable Mindset: Alignment with ethical sourcing, sustainability, and cruelty-free practices.
Key Information
- Hours available: 12+ hours per week (Minimum of 3 days per week for lowest contract)
- Application Deadline: Sunday, 21st September
- Interview Date: Monday, 29th September
- Trial Shift Dates: 3rd, 4th or 5th October
- Start Date: 12th October 9 am – 6 pm
- Compulsory training shifts: 14th October, 9 am – 6 pm; 18th October, 9 am – 6 pm; 25th October, 9 am – 6 pm; 1st November, 9 am – 6 pm; 4th November, 6:30 pm – 8:30 pm
- End Date: 2nd January 2026
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Temporary Seasonal Sales Assistant employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Seasonal Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand's values and products. Since this role is all about creating a memorable customer experience, knowing the ins and outs of their offerings will help you engage customers effectively.
✨Tip Number 2
Showcase your passion for customer service during the interview. Be prepared to share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with the company's ethos of making every customer feel special.
✨Tip Number 3
Demonstrate your teamwork skills by discussing past experiences where collaboration led to success. This role requires working closely with colleagues, so highlighting your ability to foster a positive team environment will set you apart.
✨Tip Number 4
Prepare to discuss your understanding of ethical and sustainable practices. Even if you don't have direct experience, showing that you align with the company's commitment to these values can make a strong impression.
We think you need these skills to ace Temporary Seasonal Sales Assistant
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand the company's commitment to diversity, sustainability, and ethical practices. Reflect these values in your application to show that you align with their mission.
Highlight Customer Service Skills: In your CV and cover letter, emphasise your passion for delivering exceptional customer service. Provide specific examples of how you've created memorable experiences for customers in previous roles.
Showcase Teamwork Experience: Mention any past experiences where you successfully collaborated with a team. Highlight how you contributed to achieving goals and fostering a positive work environment, as teamwork is crucial for this role.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific position. Use keywords from the job description, such as 'product knowledge', 'engaging shopping experience', and 'flexible shifts' to demonstrate your suitability for the role.
How to prepare for a job interview at Lush
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making every shopper feel special.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss previous experiences where you collaborated with colleagues to achieve goals, as teamwork is essential in creating a positive shopping environment.
✨Know the Products Inside Out
Familiarise yourself with the company's products before the interview. Be prepared to discuss what makes them unique and how they align with the brand's values, as product knowledge is key to providing personalised recommendations.
✨Embrace Open Communication
Prepare to talk about how you maintain clear and respectful communication with both customers and colleagues. This role requires a positive flow of information, so showcasing your communication skills will be beneficial.