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- Tasks: Welcome customers and create a fun shopping experience while promoting products and hosting events.
- Company: A pioneering, employee-owned cosmetics brand committed to diversity and ethical practices.
- Benefits: Flexible shifts, competitive pay, bonuses, and training opportunities for skill development.
- Other info: 14-21 hours per week with exciting in-store and external events.
- Why this job: Join a vibrant team and make a real impact in a positive, inclusive environment.
- Qualifications: Passion for customer service and teamwork, with great communication skills.
Diversity matters. We are building a brand that represents the people of the world. It\’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
We might know us as the inventors of the bath bomb, but there\’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation\’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what\’s inside that counts – whether that\’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you\’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You\’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you\’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back.
You will be the host of many in store parties and events across the year and may be required to work external events where we travel to a different location to provide our 5* experience to a new crowd.
You will learn about our spa treatments and help promote them to our customers where they can relax and unwind at our Covent Garden and Oxford Steet spa locations in London.
You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you\’ll be well-supported through training and development to grow your skills.
Key Information
Hours available: 14-21 hours per week
Application Deadline: October 25th (midnight)
Interview/Trial Date: 3rd-9th November
Start Date: Sunday 16th November (must be available for this start date)
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Hosting in-store parties & events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store\’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Support our spa locations in Covent Garden and Oxford Street by encouraging customers to enjoy and relax with our spa treatments there.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop\’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
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Temporary Sales Assistant employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, dive into their values and mission. This way, you can show how your passion aligns with their commitment to diversity and customer experience.
✨Tip Number 2
Practice your people skills! Since you'll be the face of the store, think about how you can create a welcoming atmosphere. Role-play with friends or family to nail down your greeting and engagement techniques.
✨Tip Number 3
Show off your product knowledge! Familiarise yourself with their products and spa treatments. Being able to chat confidently about what they offer will impress during your interview and help you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the team and ready to contribute to those memorable in-store events.
We think you need these skills to ace Temporary Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring a fun vibe to our store.
Tailor Your Application: Make sure to tailor your application to the role of Temporary Sales Assistant. Highlight any relevant experience you have in retail or customer service, and mention how you can contribute to creating memorable in-store events.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lush
✨Know the Brand Inside Out
Before your interview, dive deep into the company's values and mission. Understand their commitment to diversity and sustainability, and be ready to discuss how you can contribute to their vision of putting more back into the world.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to create memorable experiences for customers, as this role is all about making a positive impact.
✨Be Ready to Engage
Since you'll be hosting in-store events, think of creative ideas you could bring to the table. During the interview, share your thoughts on how to make shopping fun and engaging, and how you would use product knowledge to enhance customer interactions.
✨Team Spirit is Key
This role requires teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues to achieve goals and foster a positive work environment, as this will resonate well with the company's culture.