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- Tasks: Welcome customers and create a fun shopping experience while promoting products and hosting events.
- Company: Join a pioneering, employee-owned cosmetics brand committed to ethical practices and diversity.
- Benefits: Enjoy flexible shifts, competitive pay, bonuses, and training opportunities for personal growth.
- Why this job: Be part of a positive team culture that values kindness and customer satisfaction.
- Qualifications: Passion for customer service, teamwork, and great communication skills are essential.
- Other info: Work 7-21 hours per week with potential for early application closure.
Diversity matters
We are building a brand that represents the people of the world. It\’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there\’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation\’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what\’s inside that counts – whether that\’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you\’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You\’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you\’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back.
You will be the host of many in store parties and events across the year and may be required to work external events where we travel to a different location to provide our 5* experience to a new crowd.
You will learn about our spa treatments and help promote them to our customers where they can relax and unwind at our Covent Garden and Oxford Steet spa locations in London.
You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you\’ll be well-supported through training and development to grow your skills.
Key Information
Hours available: 7-21 hours per week
Application Deadline: September 7th (midnight)
Interview/Trial Date: 15th-21st September
Start Date: Sunday 12th October
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Hosting in-store parties & events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store\’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Support our spa locations in Covent Garden and Oxford Street by encouraging customers to enjoy and relax with our spa treatments there.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop\’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer\’s day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team\’s success on the shop floor. #J-18808-Ljbffr
Temporary Sales Assistant employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand's values and products. Understanding their commitment to sustainability and customer experience will help you connect with the team and demonstrate your alignment with their mission during interviews.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company, whether it's through networking or during the interview process. Highlight specific examples of how you've created memorable experiences for customers in previous roles.
✨Tip Number 3
Prepare to discuss your teamwork abilities. Since this role emphasises collaboration, think of instances where you've successfully worked with others to achieve a common goal, and be ready to share these stories.
✨Tip Number 4
Be proactive in learning about the spa treatments offered at their locations. Showing genuine interest and knowledge about these services can set you apart as a candidate who is eager to contribute to the customer experience.
We think you need these skills to ace Temporary Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the company's values and culture. Highlight your alignment with their commitment to diversity, customer service, and ethical practices in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and teamwork. Use specific examples that demonstrate your ability to create memorable experiences for customers, as this is a key aspect of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention any previous experience in retail or events, and express your enthusiasm for the brand's mission and values.
Highlight Relevant Skills: In your application, emphasise skills such as communication, teamwork, and product knowledge. Provide examples of how you've successfully used these skills in past roles to enhance customer experiences.
How to prepare for a job interview at Lush
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating memorable interactions.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss previous experiences where you collaborated with colleagues to achieve goals, as teamwork is essential in this role. Show that you can contribute positively to the store's atmosphere.
✨Know the Products Inside Out
Familiarise yourself with the company's products and services before the interview. Be prepared to discuss how you would use your product knowledge to engage customers and provide tailored recommendations during your time as a Sales Assistant.
✨Prepare for Event Scenarios
Since hosting in-store events is part of the job, think of creative ideas for events you could organise. Be ready to discuss how you would create an engaging experience for customers, showcasing your ability to make shopping fun and memorable.