At a Glance
- Tasks: Perform immersive spa treatments and ensure clients have a smooth experience.
- Company: Join LUSH, a brand dedicated to fresh, organic products and self-care.
- Benefits: Enjoy travel expenses covered for training and accommodations provided in Poole.
- Why this job: Be part of a unique spa environment that promotes well-being and creativity.
- Qualifications: Must have NVQ Level 3 in Beauty Therapy or equivalent experience.
- Other info: Diversity is celebrated; we want to see you and your unique perspective!
Permanent Part time positions available
Who we are
At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we\’re passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep; they\’re a vital self-care ingredient.
Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.
Our store is right in the heart of London, tucked between Oxford Street and Tottenham Court Road tube stations.
We know that one of the best things about being in central London is finding a small little bubble of bliss tucked off a busy street corner. Whether you\’re spending the day shopping on Britain\’s busiest high street, adding something sweet to your commute, or if you\’re just making the trip just for us, we\’ll make your visit a special one.
LUSH Spa Oxford Street brings the high concepts and innovation that you know LUSH for into one ultimate shopping destination in the heart of London, and we can\’t wait for you to visit!
Walk on over from Oxford Circus and let us look after you, so you can thrive your way through 2025.
Who are we looking for?
The Lush Spa allows us to showcase LUSH\’s values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the \’ultimate demo\’ for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients!
We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences for a 24 hour contract.
Good to know
Start date & Onboarding
The successful candidate will complete at least 10 days of onboarding at their assigned location. The onboarding period will allow them to learn about the brand, meet their colleagues, and begin training.
Training
Upon completion of the onboarding period, you will attend a 6-week training course at the Lush Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn 6 of our core treatments.
To be considered for this role, you must be available for travel to Poole and attend one of the two courses below:
Course 1:
- Start date: Monday 21st July or earlier
- Travel to Poole: Sunday 3rd August
- Start training course: Monday 4th August
- Training runs from Monday to Friday
- End of training course: Friday 12th September
- Back in your spa w/c 15th September
OR
Course 2:
- Start date: Monday 11th August or earlier
- Travel to Poole: Sunday 24th August
- Start training course: Monday 25th August
- Training runs from Monday to Friday
- End of training course: Friday 3rd October
- Back in your spa w/c 6th October
Travel expenses to and from Poole will be covered by LUSH, as well as travel expenses for 2 weekends of your choice during the training period. Additionally, accommodations in Poole will be provided for the duration of your stay.
Please note that the training dates are not flexible and cannot be changed.
Diversity matters
We are building a brand that represents the people of the world. It\’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Responsibilities
- Performing Lush Spa Treatments following set routines and standards
- Representing the Lush Spa on the shop floor and across the business
- Looking after clients\’ experiences, making sure their journey runs smoothly
- Supporting the day-to-day running of the spa
- Booking and upselling treatments using our booking system
- Maintaining high standards in the spa (cleanliness, presentation, hygiene…)
- Being responsible for your own wellbeing using the available tools that are provided
- Keeping product & treatment knowledge up to date
- Supporting stock control
Skills & Experience
- An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
- Practical work experience within a similar role performing body massages and facials.
- Passionate about delivering excellent customer service and treatments.
- Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.
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Spa Therapist, Central London (Oxford Street) employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist, Central London (Oxford Street)
✨Tip Number 1
Familiarise yourself with LUSH's ethos and product range. Understanding their commitment to fresh, organic ingredients and ethical practices will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your passion for holistic therapies and customer service. Be prepared to discuss your previous experiences in delivering immersive spa treatments and how you can enhance clients' well-being.
✨Tip Number 3
Highlight your NVQ Level 3 qualification or equivalent experience. Make sure to mention any specific techniques or treatments you excel in, as this will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Be ready to discuss your availability for the training courses in Poole. Showing flexibility and eagerness to learn will reflect positively on your commitment to the role and the brand.
We think you need these skills to ace Spa Therapist, Central London (Oxford Street)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand LUSH's values and ethos. Familiarise yourself with their products and the unique spa experience they offer. This will help you tailor your application to reflect your alignment with their mission.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant qualifications, such as your NVQ Level 3 in Beauty Therapy or equivalent. Include specific examples of your practical experience in performing body massages and facials, showcasing your skills in customer service.
Craft a Personal Statement: Write a compelling personal statement that expresses your passion for holistic therapy and your enthusiasm for working at LUSH. Mention how you can contribute to creating immersive experiences for clients and your commitment to maintaining high standards in the spa.
Proofread Your Application: Before submitting your application, make sure to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lush
✨Show Your Passion for Well-being
Make sure to express your enthusiasm for holistic therapies and the importance of self-care during the interview. LUSH values candidates who are genuinely passionate about improving clients' well-being, so share any personal experiences or insights that highlight your commitment to this ethos.
✨Demonstrate Product Knowledge
Familiarise yourself with LUSH's products and treatments before the interview. Being able to discuss specific products, their ingredients, and how they contribute to the overall spa experience will show that you are proactive and genuinely interested in the brand.
✨Prepare for Practical Demonstrations
Since the role involves performing treatments, be ready for potential practical assessments during the interview process. Brush up on your massage techniques and be prepared to demonstrate your skills, as this will showcase your competence and confidence in a real-world setting.
✨Emphasise Teamwork and Client Care
LUSH places a strong emphasis on teamwork and providing exceptional client experiences. Be prepared to discuss examples from your past work where you collaborated effectively with colleagues or went above and beyond to ensure a client's satisfaction. This will illustrate your alignment with LUSH's values.