At a Glance
- Tasks: Create a welcoming environment and ensure smooth till transactions for customers.
- Company: Join LUSH, a family-run, employee-owned brand known for its ethical practices.
- Benefits: Enjoy a competitive wage, discounts, bonuses, and flexible shifts.
- Other info: Temporary role with opportunities for growth and development.
- Why this job: Make every customer's day memorable while gaining valuable retail experience.
- Qualifications: Great communication skills and a positive attitude in a fast-paced environment.
The predicted salary is between 13.45 - 13.45 £ per hour.
Application Deadline: 20 November 2026
Department: Retail
Employment Type: Temporary
Location: Belfast
Compensation: £13.45 / hour
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the final point of call for customers, ensuring seamless cash and card till transactions and finishing their shopping journey with a smile. You’ll be expected to offer recommendations from the till point, and make sure every customer leaves with a lasting positive impression of LUSH, ensuring return custom. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
- Hours available: 12-24 hour contracts available, with overtime opportunities.
- Application Deadline: 18.11.26 - Applications may close early
- Trial Shifts: ongoing from 20.11.26
- Training and Start date: ongoing from 23.11.26 (Official date TBD)
- This is a temporary role with an end date of 31.12.26
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Provide a seamless till transaction in a very fast paced, energetic environment.
- Engage with customers at till point to validate their purchases and provide recommendations.
- Maintain a clean and tidy till point.
- Support the store’s sales targets by promoting products creatively at till point and offering samples.
Skills and Experience
- Customer Experience: Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Till Assistant, your crucial role significantly contributes to infusing this warmth into every customer interaction and making it memorable.
- Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Till assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success during the holiday period.
- Energetic Pace: Dealing with large volumes of customers coming through till point is part and parcel of Christmas at LUSH. The ability to maintain a positive attitude with every customer while ensuring speedy delivery and transactions is crucial.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months’ full pay for parental leave (primary caregiver)*
- Financial childcare support on return to work*
- Flexible working
*qualifying period & hours required
Seasonal Till Assistant employer: Lush
Lush in Poole, Dorset, is an exceptional employer that prioritises ethical sourcing and sustainability, making it a meaningful place to work. With a structured pay progression starting at £28,250, employees are encouraged to develop their skills and advance within the company. The vibrant work culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Till Assistant
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Seasonal Till Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Lush:Don’t forget to personalise your application for Lush! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Lush
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Lush offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Lush and contribute positively during your temporary stint.
