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For Companies At a Glance
- Tasks: Engage customers, showcase products, and provide exceptional service in a vibrant retail environment.
- Company: Join Lush, a brand known for its ethical products and commitment to sustainability.
- Benefits: Flexible hours, a fun team culture, and opportunities for personal development await you.
- Other info: Available shifts during the busy Christmas period; apply by 7th September!
- Why this job: Be part of a passionate team that values creativity, customer connection, and ethical living.
- Qualifications: No prior experience needed, just a love for Lush products and a desire to learn.
Seasonal Sales Assistant – Romford
Retail role at LUSH in Romford. Available 4, 8 or 12 hours per week. Application deadline 19 October 2025. Contract 10 November – 31 December 2025.
Key Responsibilities
- Providing 5‑star customer experience consistently.
- Acting as a Lush Ambassador, championing ethics and values.
- Engaging customers through active listening to understand needs, recommending products and demonstrating.
- Delivering sit‑down consultations and bespoke routines: hand/arm massages, on‑face demos, scalp massages, henna applications and more.
- Hosting product‑making workshops and in‑store parties.
- Stocking products on the shop floor, ensuring a clean, inviting environment.
- Operating the till system – cash handling trained.
- Adapting swiftly to changing circumstances; no two days are the same.
Qualifications and Skills
- Available at least 2 days per week and willing to work during the peak Christmas period.
- Passionate about Lush products and ethical living.
- Excellent customer service skills, building rapport and delivering 5‑star experience.
- Strong verbal communication, active listening and collaborative teamwork.
- Adaptability, problem‑solving, and composure under pressure.
- Organisational ability: maintaining store environment, managing inventory, and creating appealing displays.
- Understanding of Lush’s ethical sourcing, sustainability and cruelty‑free practices (training provided).
- Knowledge of product features and sales techniques.
Benefits
- Holiday allowance
- 50% discount on Lush products and
- Profit‑based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday*
- Cycle to work scheme
- Discounted rail and bus season tickets*
- Employee assistance programme
- 6 months’ full pay for parental leave (primary caregiver)*
- Financial childcare support on return to work*
- Flexible working
*qualifying period & hours required
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Seasonal Sales Assistant - Romford employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant - Romford
✨Tip Number 1
Familiarise yourself with Lush's product range and ethical values. Being able to speak passionately about their products and sustainability practices will help you connect with customers and demonstrate your commitment to the brand.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you build confidence in speaking to new people and improve your ability to quickly establish rapport, which is crucial for a Sales Assistant.
✨Tip Number 3
Be prepared to showcase your adaptability. Think of examples from your past experiences where you've successfully handled unexpected situations or challenges, as this will demonstrate your ability to thrive in a fast-paced retail environment.
✨Tip Number 4
Show your enthusiasm for teamwork by sharing experiences where you've collaborated effectively with others. Highlighting your ability to support your colleagues and contribute to a positive work atmosphere will make you stand out as a candidate.
We think you need these skills to ace Seasonal Sales Assistant - Romford
Some tips for your application 🫡
Show Your Passion: In your application, express your genuine enthusiasm for Lush products and ethical living. Share any personal experiences or stories that highlight your connection to the brand and its values.
Highlight Customer Service Skills: Even if you haven't worked in customer service before, emphasise your ability to build rapport and understand customer needs. Provide examples of situations where you've successfully engaged with others or resolved issues.
Demonstrate Teamwork and Adaptability: Mention any experiences where you've collaborated with others to achieve a common goal. Highlight your adaptability by sharing instances where you've thrived in fast-paced or changing environments.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Seasonal Sales Assistant role. Use keywords from the job description and align your skills and experiences with the responsibilities outlined in the posting.
How to prepare for a job interview at Lush
✨Show Your Passion for Lush
Make sure to express your enthusiasm for Lush products and ethical living during the interview. Share personal experiences with their products and how they align with your values, as this will demonstrate your genuine interest in the brand.
✨Demonstrate Excellent Communication Skills
Since the role involves engaging with customers, practice your communication skills before the interview. Be ready to showcase how you can build rapport quickly and listen actively to customer needs, as these are key aspects of the job.
✨Prepare for Role-Playing Scenarios
Expect to participate in role-playing exercises that mimic real-life customer interactions. Prepare by thinking about how you would handle various customer scenarios, focusing on providing exceptional service and problem-solving.
✨Highlight Teamwork and Adaptability
Be prepared to discuss examples of how you've worked effectively in a team and adapted to changing situations. This will show that you can thrive in a fast-paced retail environment and contribute positively to the team dynamic.