At a Glance
- Tasks: Welcome customers and create a fun shopping experience while driving sales.
- Company: Join a family-run, employee-owned brand known for its ethical practices.
- Benefits: Earn £13.45/hour with flexible shifts and opportunities for bonuses.
- Other info: Temporary role from October to January with training provided.
- Why this job: Be part of a team that values kindness and exceptional customer service.
- Qualifications: Passion for customer service and teamwork is essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
Application Deadline: 13 September 2026
Department: Retail
Employment Type: Seasonal - Part Time
Location: Manchester - Trafford Centre
Compensation: £13.45 / hour
Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK.
The role: In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information:
- Hours available: 8-12 hours per week
- Application Deadline: Sunday 13th September 2026
- Interview Date: Ongoing from 21st September 2026
- Training: Week commencing 21st September 2026
- Start Date: From 4th October 2026
- End Date: 3rd January 2027
*Please note that this is only a TEMPORARY contract*
Key Responsibilities:
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience:
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
- Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
- Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Benefits:
- Embrace a true passion for delivering exceptional customer service.
- Fill the shop floor with positivity, teaming up with your colleagues.
- Foster collaboration with colleagues, your manager, and nearby stores.
Qualifying period/hours required: We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner.
Seasonal sales assistant (Chrismas temporary) employer: Lush
Lush in Poole, Dorset, is an exceptional employer that prioritises ethical sourcing and sustainability, making it a meaningful place to work. With a structured pay progression starting at £28,250, employees are encouraged to develop their skills and advance within the company. The vibrant work culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered in their role.