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For Companies At a Glance
- Tasks: Welcome customers and create a fun shopping experience while driving sales.
- Company: Join a family-run, employee-owned brand known for its innovative cosmetics and commitment to social good.
- Benefits: Enjoy a seasonal contract with opportunities for training and development in a supportive environment.
- Why this job: Be part of a diverse team that values kindness and creativity, making every customer interaction memorable.
- Qualifications: Passion for customer service and teamwork; great communication skills are essential.
- Other info: Seasonal contract ending 01/02/2026; application deadline is 25/08/2025.
Diversity matters
We are building a brand that represents the people of the world. It\’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there\’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what\’s inside that counts – whether that\’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you\’ll be part of our wonderful seasonal team, welcoming customers and providing a fun, engaging shopping experience. You\’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you\’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.
Key Information
Seasonal Contract ending 01/02/2026
Application Deadline: 25/08/2025
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store\’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop\’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer\’s day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team\’s success on the shop floor. #J-18808-Ljbffr
Seasonal Sales Assistant - Casual - Chadstone employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant - Casual - Chadstone
✨Tip Number 1
Familiarise yourself with the brand's values and products. Since this role is all about delivering exceptional customer service, understanding the ethos behind the company and its offerings will help you connect with customers and provide tailored recommendations.
✨Tip Number 2
Showcase your passion for customer service during any interactions. Whether it's in a casual conversation or during an interview, expressing your enthusiasm for creating memorable experiences will resonate well with the hiring team.
✨Tip Number 3
Highlight your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This position thrives on a positive team environment, so demonstrating your ability to work well with colleagues will be a big plus.
✨Tip Number 4
Prepare to discuss how you would engage customers and create a welcoming atmosphere. Think of creative ideas for in-store events or promotions that could enhance the shopping experience, as this shows initiative and aligns with the role's responsibilities.
We think you need these skills to ace Seasonal Sales Assistant - Casual - Chadstone
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with the company's commitment to diversity, sustainability, and customer service. Reflect these values in your application to show that you align with their mission.
Highlight Relevant Experience: Emphasise any previous retail or customer service experience in your CV and cover letter. Use specific examples to demonstrate how you've created memorable customer experiences or worked effectively in a team.
Showcase Your Passion: In your application, express your enthusiasm for the role and the brand. Mention why you are excited about working in a seasonal position and how you can contribute to creating a welcoming store environment.
Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'customer experience', 'teamwork', and 'communication', to make your application stand out.
How to prepare for a job interview at Lush
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating memorable interactions.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss previous experiences where you collaborated with colleagues to achieve goals, as teamwork is essential in this role. Show that you can contribute positively to the store's atmosphere.
✨Communicate Clearly and Positively
Practice clear and positive communication during the interview. This role requires effective interaction with both customers and team members, so demonstrate your ability to convey information in a friendly and approachable manner.
✨Prepare for Product Knowledge Questions
Familiarise yourself with the company's products and values. Be ready to discuss how you would use product knowledge to engage customers and provide tailored recommendations, as this will be a key part of your role as a Sales Assistant.
