At a Glance
- Tasks: Welcome customers and create a fun shopping experience while driving sales.
- Company: A pioneering, employee-owned cosmetics brand committed to diversity and sustainability.
- Benefits: Flexible shifts, competitive pay, bonuses, and training opportunities.
- Other info: 12-24 hours available with excellent career growth potential.
- Why this job: Join a vibrant team and make every customer's day unforgettable.
- Qualifications: Passion for customer service and teamwork skills.
Who we are
Diversity matters. We are building a brand that represents the people of the world. It\'s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
We are the inventors of the bath bomb, but there\'s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation\'s statement \'a hard day\'s work deserves a fair day\'s pay\' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what\'s inside that counts.
The role
In this role, you\'ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You\'ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you\'ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\'ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you\'ll be well-supported through training and development to grow your skills.
Key Information
Hours available: 12-24 hrs
Application Deadline: 26/10/2025
Interview Date: weekend 01/11 and 02/11
Start Date: W/C 3rd Nov
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store\'s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop\'s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer\'s day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team\'s success on the shop floor.
Seasonal Sales Assistant in Kingston upon Thames employer: Lush
As a Seasonal Sales Assistant at our vibrant, employee-owned company, you'll be part of a family-run business that prioritises diversity and inclusivity while championing ethical practices. With a commitment to the Living Wage and a supportive work culture, we offer flexible shifts, competitive pay, and opportunities for personal growth through ongoing training. Join us in creating memorable customer experiences and contributing to a brand that believes in making a positive impact on the world.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Assistant in Kingston upon Thames
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely excited about what they do.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. This will help you feel more confident when it comes to engaging with customers and showcasing your product knowledge during the interview.
✨Tip Number 3
Show off your teamwork spirit! Think of examples where you’ve worked well in a team, especially in retail or customer service settings. Highlighting your ability to collaborate and create a positive environment will resonate with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our community and values. Let’s get you that Seasonal Sales Assistant role!
We think you need these skills to ace Seasonal Sales Assistant in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and teamwork. Remember, we’re all about creating memorable experiences, so share any relevant stories that highlight your skills.
Tailor Your Application:Make sure to tailor your application to the role of Seasonal Sales Assistant. Highlight your experience in customer service and any relevant skills that align with our values. We love seeing how you can contribute to our mission of making every customer’s day unforgettable!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points or short paragraphs to make it easy for us to read. This shows you respect our time and helps us quickly see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can focus on showcasing your amazing self!
How to prepare for a job interview at Lush
✨Know the Brand Inside Out
Before your interview, dive deep into the company's values and mission. Understand their commitment to diversity, sustainability, and customer experience. This will not only help you answer questions but also show your genuine interest in being part of a brand that puts people first.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged with customers, resolved issues, or created memorable experiences. This is crucial for a role that revolves around making every customer's day unforgettable.
✨Emphasise Teamwork and Positivity
Since teamwork is key in this role, be ready to discuss how you've collaborated with others in previous jobs. Share stories that highlight your ability to foster a positive work environment and how you contribute to team goals. This will resonate well with the company's culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's upcoming events, how they celebrate diversity within the team, or what training opportunities are available. This shows your enthusiasm and eagerness to be an active part of their community.
