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For Companies At a Glance
- Tasks: Welcome customers, provide personalised recommendations, and create engaging shopping experiences.
- Company: Join a vibrant retail team at Lush in Covent Garden.
- Benefits: Earn £13.85/hour, enjoy 50% off products, and receive bonuses.
- Why this job: Be the face of the store and make Christmas shopping memorable for customers.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible shifts with opportunities for permanent roles in 2026.
The predicted salary is between 13 - 16 £ per hour.
Application Deadline: 12 September 2025
Department: Retail
Location: Covent Garden
Compensation: £13.85 / hour
Overview
In this seasonal role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
- Hours: 12-40 per week; several permanent positions available in 2026 for strong candidates.
- We have a range of contract sizes and candidates should be available to work at least two days a week, including weekends and through December.
- Seasonal role during the Christmas period; must be available for peak December trading dates and either Christmas Eve or Boxing Day.
- Application Deadline: Friday 12th September – 11:59pm
- Interview Date: W/C Monday 22nd September
- Start Date: Early October 2025
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for customers.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
- Customer Experience: Deliver exceptional customer service and create 5-star experiences in a welcoming store environment.
- Teamwork: Collaborate with colleagues to achieve goals and support continuous team growth.
- Communication: Maintain clear, respectful communication to ensure information flows throughout the store and with nearby stores.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Flexible working
- Tailored gender affirming care
Sales Assistant (Seasonal) employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Seasonal)
✨Tip Number 1
Get to know the company and its products inside out! When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about creating a fantastic shopping experience for customers.
✨Tip Number 2
Practice your customer service skills before the interview. Think of scenarios where you can demonstrate how you’d engage with customers and handle their needs. We want to see your personality shine through!
✨Tip Number 3
Be ready to talk teamwork! Share examples of how you’ve collaborated with others in the past. We love candidates who can work well with a team to exceed sales targets and create memorable events.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to jump into the festive season with us!
We think you need these skills to ace Sales Assistant (Seasonal)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and retail. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have, especially in customer service or teamwork. We love seeing how your skills align with what we’re looking for, so be specific!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so get your application in before the deadline!
How to prepare for a job interview at Lush
✨Know Your Products
Before the interview, make sure you’re familiar with the products the store offers. Being able to discuss specific items and their benefits will show your enthusiasm and product knowledge, which is crucial for a Sales Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to help a customer or created a memorable experience. This will demonstrate your ability to engage with customers effectively.
✨Team Player Attitude
Since teamwork is key in this role, be ready to share experiences where you collaborated with others to achieve a goal. Highlight your ability to support your colleagues and contribute to a positive working environment.
✨Be Flexible and Available
Given the seasonal nature of the job, emphasise your availability, especially during peak trading dates like Christmas Eve or Boxing Day. Showing that you can adapt to the store's needs will make you a more attractive candidate.