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- Tasks: Welcome customers, provide product demos, and create fun in-store events.
- Company: Join a family-run, employee-owned brand known for its ethical cosmetics and commitment to fair pay.
- Benefits: Enjoy flexible shifts, 50% product discounts, bonuses, and a paid day off for your birthday.
- Other info: Seasonal part-time role with potential for overtime; training starts on 18th August.
- Why this job: Be part of a positive team culture that values kindness and exceptional customer experiences.
- Qualifications: No specific experience required, just a passion for customer service and teamwork.
Description
Application Deadline: 30 November 2025
Department: Retail
Location: Swansea
Compensation: £12.60 / hour
Description
Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
- Hours available: Various contracts from 4-12 hours per week (with a potential for overtime)
- Availability Requirement: Minimum 2 full days including 1 full weekend day until 28th December
- Interview Date: Various dates available
- Start Date: Various dates available
- Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer\’s day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
- Flexible working
- Tailored gender affirming care*
*qualifying period/hours required
#J-18808-Ljbffr
Sales Assistant & Party Host employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant & Party Host
✨Tip Number 1
Familiarise yourself with the brand's values and products. Since you'll be the face of the store, understanding their ethos and product range will help you connect with customers and provide tailored recommendations.
✨Tip Number 2
Showcase your customer service skills during the interview. Think of examples where you've gone above and beyond for a customer, as this role heavily focuses on creating memorable experiences.
✨Tip Number 3
Prepare to discuss your teamwork experience. This position requires collaboration, so be ready to share how you've successfully worked with others to achieve common goals in previous roles.
✨Tip Number 4
Be enthusiastic about hosting events! Since part of your role involves creating engaging in-store experiences, think of creative ideas or past experiences that demonstrate your ability to make events fun and inclusive.
We think you need these skills to ace Sales Assistant & Party Host
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Sales Assistant & Party Host position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and teamwork. Use specific examples from your past experiences that demonstrate your ability to create memorable customer interactions and work collaboratively with a team.
Highlight Relevant Experience: In your CV, emphasise any previous roles in retail or customer service. Include details about your achievements, such as exceeding sales targets or successfully hosting events, to showcase your suitability for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Lush
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples of how you've gone above and beyond in previous roles to create memorable moments for customers.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss past experiences where you collaborated with colleagues to achieve common goals, and how you contributed to a positive work environment.
✨Know the Products Inside Out
Familiarise yourself with the company's products and values before the interview. Be prepared to discuss specific items and how they can benefit customers, showcasing your product knowledge.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, simulating customer interactions. Practice how you would greet customers, offer recommendations, and handle inquiries to demonstrate your skills effectively.