Retail Team Leader & Customer Experience Coach
Retail Team Leader & Customer Experience Coach

Retail Team Leader & Customer Experience Coach

Part-Time 10 - 13 Β£ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team and create unforgettable shopping experiences for customers.
  • Company: A leading cosmetics retailer in Edinburgh that values diversity and teamwork.
  • Benefits: Flexible hours, personal development opportunities, and a supportive work environment.
  • Why this job: Join a vibrant team and make a real difference in customer service.
  • Qualifications: Enthusiasm for teamwork and a passion for enhancing customer experiences.
  • Other info: Perfect for those looking to grow in a dynamic retail environment.

The predicted salary is between 10 - 13 Β£ per hour.

A leading cosmetics retailer in Edinburgh is seeking a passionate Supervisor to enhance customer service and lead a dedicated sales team. In this role, you will motivate staff, maintain a well-organized shop floor, and create memorable shopping experiences.

If you’re enthusiastic about teamwork and personal development, this opportunity is perfect. The position involves working 8 hours per week with flexible availability on weekdays and weekends.

Join a company that prioritises people and celebrates diversity.

Retail Team Leader & Customer Experience Coach employer: Lush

As a leading cosmetics retailer in Edinburgh, we pride ourselves on fostering a vibrant work culture that values teamwork and personal growth. Our commitment to employee development is matched by our flexible working hours, allowing you to balance your professional and personal life while being part of a diverse and inclusive environment. Join us to not only enhance customer experiences but also to thrive in a supportive atmosphere that celebrates your contributions.
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Contact Detail:

Lush Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Team Leader & Customer Experience Coach

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they celebrate diversity and support their team. This will help you connect with them during your chat!

✨Tip Number 2

Prepare some examples of how you've motivated a team or enhanced customer experiences in the past. We want to hear your stories, so think about specific situations where you made a difference!

✨Tip Number 3

Dress the part! Since you're applying for a role in retail, make sure your outfit reflects the brand's style. It shows that you understand their image and are ready to represent them.

✨Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Retail Team Leader & Customer Experience Coach

Customer Service Skills
Team Leadership
Motivational Skills
Organisational Skills
Sales Skills
Communication Skills
Flexibility
Teamwork
Personal Development Focus
Diversity Awareness

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for customer service and teamwork shine through. We want to see how much you care about creating memorable shopping experiences for customers!

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail and leadership. We love seeing how you've motivated teams and organised shop floors in the past!

Be Yourself: Don’t be afraid to let your personality come through in your application. We value diversity and want to know what makes you unique and how you can contribute to our team culture.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get to know you better!

How to prepare for a job interview at Lush

✨Know the Brand Inside Out

Before your interview, make sure you research the cosmetics retailer thoroughly. Understand their products, values, and what sets them apart in the market. This knowledge will not only impress the interviewer but also help you align your answers with the company's ethos.

✨Showcase Your Leadership Skills

As a Retail Team Leader, you'll need to demonstrate your ability to motivate and lead a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight your approach to coaching and developing staff, as this is key for the role.

✨Emphasise Customer Experience

Since the role focuses on enhancing customer service, be ready to discuss how you would create memorable shopping experiences. Think of specific strategies or initiatives you've implemented before that improved customer satisfaction and engagement.

✨Flexibility is Key

With the position requiring flexible availability, be prepared to discuss your schedule openly. Show enthusiasm for working both weekdays and weekends, and express your willingness to adapt to the team's needs. This will demonstrate your commitment to the role and the company.

Retail Team Leader & Customer Experience Coach
Lush
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  • Retail Team Leader & Customer Experience Coach

    Part-Time
    10 - 13 Β£ / hour (est.)
  • L

    Lush

    1001-5000
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