Regional PR and Press Office Support

Application Deadline: 27 July 2025

Department: PR

Location: London or Liverpool

Compensation: £26,208 – £30,000 / year

Description

Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.

The role

The Press Office is looking for a full-time maternity cover (12 months) to support the team with Regional PR activity and the day to day press office, such as reporting and regional event support for seasonal moments, such as Christmas, Diwali, Hanukkah, Lunar New Year, Valentine’s Day and more.

This role requires a great understanding of the different regions in the UK&I, a talent for building media relationships as well as organisation skills and the flexibility and the ability to juggle multiple tasks at once. You will be doing a variety of tasks, from writing seasonal and regional press releases, supporting with strategy and execution of PR events to overseeing the PR reporting.

You will work closely with the UK&I Retail PR Lead and the UK&I retailers. This role does require frequent travel to London to the lovely Soho based office and participation of regional PR events.

You\’ll based close to London or Liverpool to enable you to work from the office during the week on a regular basis.

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

Regional PR

• Work closely with UK&I store managers and support with plans for regional PR activity.
• Researching and developing new regional media contacts throughout the UK&I.
• Proactively generating and placing stories about the products, stores, store events, people and brand ethics.
• Help to adapt PR and brand strategies into relevant and creative consumer activity across regional channels.
• Coordinating press send outs and supporting the team with administrative duties as needed.
• Report to the UK&I Retail PR Lead and Head of Retail UK&I.

Overseeing day to day press office and support the intern with the following tasks:

• Day to day management of the Press Office – includes managing the LushPR inbox, replying to emails and forwarding to relevant people. All emails to be checked and dealt with within each day.
• Answering the Press Office phone, taking messages and directing enquiries to the relevant people. You will be the first point of contact for anyone calling the office – so it’s important to have an appropriate phone manner and professionalism.
• Compiling press coverage documents with daily coverage clippings, highlighting wins and standout press quotes.
• Ability to use all the reporting tools we have as a business (will get relevant training) – and ability to suggest new and innovative tools/methods.
• Upload press releases to WeAreLush.com.

Skills, Knowledge and Expertise

• Strong communication at all times.
• Strong understanding of the different regions in the UK&I and the regional media landscape.
• Experience in writing press releases and press pitches.
• Strong time management and ability to organise/manage workload.
• Reactive and responsive to requests – but also proactive in offering help.
• A proactive person with the ability to focus, prioritise and adapt in an ever changing, fast paced environment.
• High attention to detail.
• High level of efficiency.
• A team player with the ability to take direction, and a fast learner.
• Positive interpersonal skills.
• Comfortable sharing ideas.
• Flexible and adaptable to the Lush culture.

Benefits

• 25 days holiday plus bank holidays
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
• Enhanced paternity leave*
• Bonus scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• 50% discount on Lush products and spa treatments
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• Financial childcare support on return to work*
• We’re 10% Employee Owned – all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
• Support groups, film nights, yoga, meditation sessions and much more
• *Tailored gender affirming care

*qualifying period/hours required

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