Travel Consultant in Poole

Application Deadline: 5 February 2026
Department: Travel
Location: Poole
Compensation: £26,228 / year
Overview Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Who we are
We are the Living Wage Foundation’s accredited Living Wage employer. We are committed to paying a fair day\’s pay, fighting cruel practices like animal testing, promoting regeneration, and showing that it is what’s inside that counts—whether that’s an ingredient in a product or the minerals in a smartphone.
12 Month Fixed Term Contract – Poole, office-based
The Travel Team is recognised as a support function for colleagues as they travel the globe sourcing raw materials, meeting suppliers, visiting overseas offices, supporting new store design and openings, and moving around global locations. The team works with travel providers to procure the best possible suppliers while supporting budgets and coordinating with stakeholders to ensure travel is delivered efficiently and effectively.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Responsibilities
Creating travel bookings for Lush Employees UK and beyond
Supporting the Travel Manager in monthly reporting
Provide 1 week a month of out-of-hours emergency support
Ensure compliance of travellers with best practices and budgetary control
Ensure safe travel arrangements for colleagues
Preparing tickets and itineraries for dispatch to travellers
Relocations, airport transfers, visa applications and day-to-day travel agency practice
Some flexible working to provide evening and weekend cover as needed
Support teams as they adapt to change in the new environment
Support Travellers with pre-Vaccine bookings
Ensure compliance with our Global Travel Policy
Advise and support Click Travel training
Support best practice for sustainable travel
Work with suppliers to ensure continuity of service
Work towards travels own 100-day inclusivity and diversity policy in line with the wider business
Skills, Knowledge and Expertise
Previous experience in either Retail/Business Travel or Travel Education preferred
First-class customer service skills
A self-starter and great can-do attitude
Ability to work in a team environment and with other departments and Managers, both in person and remotely
Good organisational skills
Ability to prioritise your workload, take direction and work well under pressure
Be flexible and keen to work in a different type of organisation
Have excellent communication skills and be a strong team player
Excel and Word knowledge
Bags of initiative, attention to detail and a passion for all things travel
Benefits
25 days holiday plus