Logistics Manager In Training - Maternity Cover - Internal Only in Poole

Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!

Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

We are now looking for a Manager In Training (Maternity Cover) - Internal/UK/Exports Logistics. This is a fantastic opportunity for your career to grow within the business. The Manager In Training will get involved in all aspects of team management including recruiting, training & development. You will need to contribute in management meetings and ensure key messages are relayed to the team. Managing a portfolio of UK and export customers, you will deliver an end-to-end ordering process, ensuring paperwork is created in accordance with customs requirements. As a support to the manager, you’ll be ensuring collections and deliveries are managed and planned in the most effective way and be able to problem solve any disruption or potential delay in the supply chain.

We are looking for a super talented individual with some people management experience. With fantastic communication skills, you will be a super organised and a proactive self-starter brimming with positivity, passion and ideas. Freight knowledge, incoterms & shipping experience is preferred but not essential.

The role would include:

• Support all staff reporting to the position and effectively recruit, train, evaluate, motivate and monitor activities.
• Manage and coordinate the shipping profile of International & UK customers.
• Manage and coordinate the activities of our fleet of vehicles, including hire and acquisition.
• Maintain fleet compliance inline with VOSA and DVLA regulations.
• Deliver and support the complete order process from initial order through to invoicing and delivery (International and UK).
• Collaborate with Trade Compliance to maintain, evaluate and audit internal processes attributed to HMRC, port health, Chamber of commerce.
• Maintain the staff training schedule to ensure all hazardous material are packed and shipped within IATA, ADR and IMDG guidelines.
• Communicate with export related authorities, customers and suppliers in relevant territories as necessary to ensure efficient, lawful and positive relations on activities.
• Collaborate with our Customer Service, Production & Warehouse Teams to ensure we maximise fulfilment, despatch orders on time and deliver 5* service whatever the task.
• Provide help and assistance in a friendly and efficient manner to both internal and external customers and colleagues.
• Problem solve any disruption or potential delay in the supply chain (where possible), communicate to relevant personnel/depts/markets/retail shops with a solution focused approach.
• Generate bespoke reports, analysis and complete regular audits.
• Attend and effectively contribute in management meetings and relay key messages back to the teams.
• Implement, monitor and improve processes to increase business efficiency and accuracy.
• Support the management of our providers, schedule business reviews and assist with carrier selection.

Our desired person:

• Have previous logistics experience.
• Previous management experience.
• Excellent organisational skills along with great time keeping.
• Positive and can-do attitude.
• Can work well under pressure.
• Great communication skills.
• Good English – written and spoken.
• Good Computer skills.
• Flexibility – with working hours.

Benefits:

• 25 days holiday plus bank holidays.
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP).
• Enhanced paternity leave.
• Bonus scheme.
• Day off for weekday birthdays.
• Holiday purchase scheme.
• 50% discount on Lush products and spa treatments.
• Cycle to work scheme.
• Discounted rail and bus season tickets.
• Employee assistance programme.
• Wellbeing & mindfulness sessions.
• Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.

We actively welcome conversations about what working flexibly could mean and look like for you. We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.