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For Companies At a Glance
- Tasks: Be the friendly face of our store, engaging customers and creating a fun shopping experience.
- Company: Join a pioneering, employee-owned cosmetics brand committed to making a positive impact on the world.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal growth.
- Why this job: This role offers a chance to connect with people, promote kindness, and be part of exciting in-store events.
- Qualifications: A passion for customer service and teamwork is essential; no prior experience required.
- Other info: Full availability over December is needed, with training starting on 22nd September 2025.
Diversity matters
We are building a brand that represents the people of the world. It\’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there\’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what\’s inside that counts – whether that\’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you\’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You\’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you\’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.
Key Information
Hours available: 3-4 days per week, with full availability over December
Application Deadline: 5th September 2025
Interview Date: Ongoing from 9th September 2025
Training: Week commencing 22nd September 2025
Start Date: From 22nd September 2025
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store\’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop\’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer\’s day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team\’s success on the shop floor. #J-18808-Ljbffr
Penrith Sales Assistant - Christmas Casual employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Penrith Sales Assistant - Christmas Casual
✨Tip Number 1
Familiarise yourself with the brand's values and products. Since this role is all about creating a memorable customer experience, understanding the ethos behind the company and its offerings will help you connect with customers and provide tailored recommendations.
✨Tip Number 2
Showcase your passion for customer service during any interactions. Whether it's in an informal chat or during the interview process, demonstrating your enthusiasm for helping others will resonate well with the hiring team, as they value exceptional customer experiences.
✨Tip Number 3
Prepare to discuss your teamwork skills. This role requires collaboration with colleagues to achieve sales targets, so be ready to share examples of how you've successfully worked in a team environment and contributed to a positive workplace culture.
✨Tip Number 4
Think about how you can contribute to in-store events. Since hosting events is part of the role, come up with creative ideas that could enhance customer engagement and show your potential employer that you're proactive and ready to make a difference.
We think you need these skills to ace Penrith Sales Assistant - Christmas Casual
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with the company's commitment to diversity, sustainability, and exceptional customer service. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Highlight relevant experience in customer service and teamwork. Use specific examples that demonstrate your ability to create memorable customer experiences and work collaboratively with a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention how you can contribute to creating a welcoming store environment and driving sales.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lush
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating memorable interactions.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss previous experiences where you collaborated with colleagues to achieve goals, as teamwork is essential in this role. Show that you can contribute positively to the store's atmosphere.
✨Know the Products Inside Out
Familiarise yourself with the company's products, especially their unique features and benefits. Be prepared to discuss how you would use this knowledge to engage customers and provide tailored recommendations during the interview.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific customer situations or challenges on the shop floor. Think of examples that showcase your problem-solving skills and ability to maintain a positive shopping environment.
