At a Glance
- Tasks: Be the face of our Christmas pop-up stall, creating a welcoming environment for customers.
- Company: Join a pioneering, employee-owned cosmetics brand committed to ethical practices.
- Benefits: Enjoy 50% off products, holiday allowance, and a profit-based bonus.
- Other info: Flexible shifts with opportunities for personal growth and development.
- Why this job: Make memorable customer experiences while working in a fun, festive atmosphere.
- Qualifications: Passion for customer service and teamwork; must be 18+.
Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
In this role, you will be the face of our store, based at our Christmas pop-up stall within the Newcastle Christmas market at Monument. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
- Hours available: 4 hours per week minimum
- Application Deadline: Monday 24th August 2026
- Interview Date: Week commencing 21st September 2026
- Start Date: TBC
- End Date: 10th December
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Additional requirements:
- Must be willing to work outside
- Must be 18+ to work on the market
Key Responsibilities:
- Greet customers warmly and create a welcoming environment.
- Assist in opening and closing the stall
- Cash handling
- Loss prevention
- Stock management
Skills and Experience:
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
- Teamwork: Teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
- Communication: Great communication should be part of your daily routine. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.
Benefits:
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
- Enhanced paternity leave*
We actively welcome conversations about what working flexibly could mean and look like for you. We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well. Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities. Tailored gender affirming care* Qualifying period/hours required*
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice.
Seasonal Market/Events Assistant in Newcastle upon Tyne employer: Lush
LUSH is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where creativity and passion for customer service thrive. Located in the heart of the United Kingdom, employees benefit from a supportive environment that encourages teamwork and community engagement, making it a rewarding place to build a career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Market/Events Assistant in Newcastle upon Tyne
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Lush:Don’t forget to personalise your application for Lush! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Lush
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Lush offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Lush and contribute positively during your temporary stint.
