At a Glance
- Tasks: Perform immersive spa treatments and ensure clients have a smooth experience.
- Company: Join LUSH, a brand dedicated to fresh, organic products and self-care.
- Benefits: Enjoy travel expenses covered for training and accommodations provided in Poole.
- Other info: Diversity is celebrated; apply early as the vacancy may close quickly.
- Why this job: Be part of a unique spa environment that promotes well-being and creativity.
- Qualifications: NVQ Level 3 in Beauty Therapy or equivalent, plus practical massage experience required.
16 - 24 hrs Part time positions available
Who we are
At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we\'re passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep; they\'re a vital self-care ingredient.
Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.
Who are we looking for?
The Lush Spa allows us to showcase LUSH\'s values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the \'ultimate demo\' for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients!
We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences on a range of different contracts from 16 - 24 hours.
Good to know
Start date & Onboarding
The successful candidate will complete at least 10 days of onboarding at The Bath Spa . The onboarding period will allow them to learn about the brand, meet their colleagues, and begin training.
Training
Upon completion of the onboarding period, you will attend a 6-week training course at the Lush Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn 6 of our core treatments.
To be considered for this role, you must be available for travel to Poole on and available for the entire training period,
Travel expenses to and from Poole will be covered by LUSH, as well as travel expenses for 2 weekends of your choice during the training period. Additionally, accommodations in Poole will be provided for the duration of your stay.
Please note that the training dates are not flexible and cannot be changed.
Diversity matters
We are building a brand that represents the people of the world. It\'s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Responsibilities
- Performing Lush Spa Treatments following set routines and standards
- Representing the Lush Spa on the shop floor and across the business
- Looking after clients\' experiences, making sure their journey runs smoothly
- Supporting the day-to-day running of the spa
- Booking and upselling treatments using our booking system
- Maintaining high standards in the spa (cleanliness, presentation, hygiene...)
- Being responsible for your own wellbeing using the available tools that are provided
- Keeping product & treatment knowledge up to date
- Supporting stock control
- An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
- Practical work experience within a similar role performing body massages and facials.
- Passionate about delivering excellent customer service and treatments.
- Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.
Massage therapist (To include Weekend shifts) in Bath employer: Lush
At LUSH, we pride ourselves on being an exceptional employer, offering a nurturing work environment that prioritises employee well-being and growth. Our Spa Therapists benefit from comprehensive training at our dedicated Lush Spa Training Centre, ensuring they are equipped with the skills to deliver transformative experiences while enjoying the unique atmosphere of our calming spas. With a commitment to diversity and a culture that celebrates individuality, LUSH is the perfect place for those seeking meaningful and rewarding employment in the beauty and wellness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Massage therapist (To include Weekend shifts) in Bath
✨Tip Number 1
Familiarise yourself with LUSH's values and products. Understanding their ethos around fresh, organic ingredients and ethical practices will help you connect with the brand during your interactions.
✨Tip Number 2
Prepare to discuss your practical experience in beauty therapy, especially focusing on body massages and facials. Be ready to share specific examples of how you've delivered excellent customer service in previous roles.
✨Tip Number 3
Show enthusiasm for the immersive experiences that LUSH Spa offers. Think about how you can contribute to creating a calming and rejuvenating environment for clients, and be prepared to share your ideas.
✨Tip Number 4
Be flexible with your availability, especially regarding weekend shifts and travel for training. Highlighting your willingness to adapt will demonstrate your commitment to the role and the company.
We think you need these skills to ace Massage therapist (To include Weekend shifts) in Bath
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Massage Therapist at LUSH. Highlight your relevant experience in your application.
Tailor Your CV:Make sure your CV reflects your qualifications, such as your NVQ Level 3 in Beauty Therapy or equivalent. Include specific experiences related to body massages and facials that demonstrate your skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the LUSH brand and its values. Mention your enthusiasm for providing immersive spa experiences and how you can contribute to the team.
Highlight Customer Service Skills:Emphasise your commitment to excellent customer service in both your CV and cover letter. Provide examples of how you've ensured positive client experiences in previous roles.
How to prepare for a job interview at Lush
✨Show Your Passion for Well-being
Make sure to express your enthusiasm for holistic therapies and the importance of self-care during the interview. LUSH values candidates who are genuinely passionate about improving clients' well-being, so share any personal experiences or motivations that drive you in this field.
✨Demonstrate Product Knowledge
Familiarise yourself with LUSH's products and ethos before the interview. Being able to discuss specific treatments and how they align with the brand's values will show that you are not only prepared but also genuinely interested in representing LUSH.
✨Highlight Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. LUSH places a strong emphasis on client experience, so showcasing your ability to create a welcoming and relaxing environment will be beneficial.
✨Be Ready for Practical Questions
Expect questions related to your practical skills, such as performing massages and facials. Be prepared to discuss your training, techniques, and how you ensure client comfort and satisfaction during treatments.
