At a Glance
- Tasks: Perform immersive spa treatments and create unforgettable experiences for clients.
- Company: Join LUSH, a brand dedicated to fresh, ethical products and well-being.
- Benefits: Competitive pay, travel expenses covered for training, and accommodation provided.
- Other info: Diverse and inclusive workplace with excellent training and career growth opportunities.
- Why this job: Be part of a vibrant team in Covent Garden, making a real difference in self-care.
- Qualifications: NVQ Level 3 in Beauty Therapy or equivalent, with experience in body massages.
The predicted salary is between 24000 - 36000 £ per year.
Full time and part-time positions available. Weekend availability required.
Who we are
At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we’re passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep; they’re a vital self‑care ingredient.
Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi‑sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.
August 2024 marked Lush’s return to Covent Garden, the shopping and entertainment epicentre of London’s West End. Covent Garden never misses the opportunity to put on a show, it’s time for you to take centre stage and join the Lush Spa! With 44 million visitors per year, who flock to Covent Garden for its world‑class shopping, dining and entertainment; this is the perfect stage and place for a brand new Lush Spa.
Who are we looking for?
The Lush Spa allows us to showcase LUSH’s values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the ‘ultimate demo’ for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences for all our clients!
We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences.
Good to know
Start date & Onboarding
The successful candidate will complete 10 days of onboarding at their assigned location. The onboarding period will allow them to learn about the brand, meet their colleagues, and begin training.
Training
Upon completion of the onboarding period, you will attend a 6‑week training course at the Lush Spa Training Centre in Poole, Dorset. This training period will run Monday through Friday and you will learn our core treatments.
Travel expenses to and from Poole will be covered by LUSH. Additionally, accommodations in Poole will be provided for the duration of your stay.
Training dates will be discussed during the phone interview.
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Responsibilities
- Performing Lush Spa Treatments following set routines and standards
- Representing the Lush Spa on the shop floor and across the business
- Looking after clients’ experiences, making sure their journey runs smoothly
- Supporting the day‑to‑day running of the spa
- Booking and upselling treatments using our booking system
- Maintaining high standards in the spa (cleanliness, presentation, hygiene…)
- Being responsible for your own wellbeing using the available tools that are provided
- Keeping product & treatment knowledge up to date
- Supporting stock control
Skills & Experience
- An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full‑body massage.
- Practical work experience within a similar role performing body massages and facials.
- Passionate about delivering excellent customer service and treatments.
- Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.
Massage Therapist, Covent Garden in City of London employer: Lush
At LUSH Cosmetics, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. Our Covent Garden location not only provides a dynamic environment amidst London's bustling West End but also offers comprehensive training and development opportunities, ensuring our Massage Therapists can thrive while delivering transformative spa experiences. Join us to be part of a team that values diversity, creativity, and the art of self-care.
StudySmarter Expert Advice🤫
We think this is how you could land Massage Therapist, Covent Garden in City of London
✨Tip Number 1
Get to know LUSH and its values! Before your interview, dive into the brand's ethos and products. This way, you can show your passion for their mission and how you can contribute to creating those immersive experiences they’re all about.
✨Tip Number 2
Practice your massage techniques! Whether it’s full-body massages or facials, make sure you’re confident in your skills. You might even want to do a mock treatment with a friend to get feedback and refine your approach.
✨Tip Number 3
Be ready to chat about customer service! LUSH is all about excellent client experiences, so think of examples where you’ve gone above and beyond for customers. This will help you stand out as someone who truly cares about client well-being.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates on training and onboarding, making it easier for you to prepare for your new role at LUSH.
We think you need these skills to ace Massage Therapist, Covent Garden in City of London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the LUSH brand and spa treatments shine through. We want to see how much you care about delivering excellent customer service and creating immersive experiences for clients.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in beauty therapy or holistic therapy. We’re looking for candidates with practical work experience, so don’t forget to mention any specific skills or qualifications that match our requirements.
Be Authentic:We love authenticity! In your cover letter, share a bit about yourself and why you want to join the LUSH team. This is your chance to connect with us on a personal level, so don’t hold back!
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining the LUSH family!
How to prepare for a job interview at Lush
✨Know Your Stuff
Familiarise yourself with LUSH's products and ethos. Understand their commitment to fresh, organic ingredients and how that translates into the treatments you'll be performing. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Skills
Be prepared to discuss your practical experience in beauty therapy, especially your qualifications and any hands-on work you've done with body massages and facials. Consider bringing a portfolio or examples of your work to demonstrate your expertise and passion for delivering excellent customer service.
✨Emphasise Team Spirit
LUSH values collaboration and a positive working environment. Share examples of how you've worked effectively in a team setting, particularly in high-pressure situations. Highlight your ability to support colleagues and contribute to a smooth-running spa experience.
✨Be Yourself
LUSH is all about authenticity and diversity. Don’t be afraid to let your personality shine through during the interview. Share your unique perspective and experiences, and express why you’re excited about the opportunity to join the LUSH Spa team in Covent Garden.
