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- Tasks: Perform immersive spa treatments and create unforgettable experiences for clients.
- Company: Join LUSH, a brand dedicated to fresh, ethical products and well-being.
- Benefits: Full training provided, travel expenses covered, and a supportive work environment.
- Why this job: Be part of a unique spa experience in the heart of London while promoting self-care.
- Qualifications: NVQ Level 3 in Beauty Therapy or equivalent, with experience in body massages.
- Other info: Diverse and inclusive workplace that values your voice and perspective.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Overview
Full time positions available. Weekend availability required.
Who we are
At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we\’re passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep; they\’re a vital self-care ingredient.
Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.
Our store is right in the heart of London, tucked between Oxford Street and Tottenham Court Road tube stations.
We know that one of the best things about being in central London is finding a small little bubble of bliss tucked off a busy street corner. Whether you\’re spending the day shopping on Britain\\\’s busiest high street, adding something sweet to your commute, or if you\’re just making the trip just for us, we\’ll make your visit a special one.
LUSH Spa Oxford Street brings the high concepts and innovation that you know LUSH for into one ultimate shopping destination in the heart of London, and we can\’t wait for you to visit!
Walk on over from Oxford Circus and let us look after you, so you can thrive your way through 2025.
Who are we looking for?
The Lush Spa allows us to showcase LUSH\\\’s values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the \\\”ultimate demo\\\” for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients!
We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences for a 24 hour contract.
Good to know
Start date & Onboarding
The successful candidate will complete 10 days of onboarding at their assigned location. The onboarding period will allow them to learn about the brand, meet their colleagues, and begin training.
Training
Upon completion of the onboarding period, you will attend a 6-week training course at the Lush Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn our core treatments.
Travel expenses to and from Poole will be covered by LUSH, as well as travel expenses for 2 weekends of your choice during the training period. Additionally, accommodations in Poole will be provided for the duration of your stay.
Training dates will be discussed during the phone interview.
Diversity matters
We are building a brand that represents the people of the world. It\\\’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Responsibilities
- Performing Lush Spa Treatments following set routines and standards
- Representing the Lush Spa on the shop floor and across the business
- Looking after clients\\\’ experiences, making sure their journey runs smoothly
- Supporting the day-to-day running of the spa
- Booking and upselling treatments using our booking system
- Maintaining high standards in the spa (cleanliness, presentation, hygiene…)
- Being responsible for your own wellbeing using the available tools that are provided
- Keeping product & treatment knowledge up to date
- Supporting stock control
Skills & Experience
- An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
- Practical work experience within a similar role performing body massages and facials.
- Passionate about delivering excellent customer service and treatments.
- Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.
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Massage Therapist, Central London employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Massage Therapist, Central London
✨Tip Number 1
Get to know LUSH and its values! Before your interview, dive into their ethos and products. This way, you can show your passion for the brand and how you align with their mission during your chat.
✨Tip Number 2
Practice your massage techniques! If you’ve got a friend or family member who’s willing, give them a mini treatment. This not only sharpens your skills but also helps you feel more confident when demonstrating your abilities.
✨Tip Number 3
Be ready to talk about customer service! Think of examples where you’ve gone above and beyond for clients. LUSH loves a good story, so share how you’ve created memorable experiences in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the LUSH family. Don’t miss out on this opportunity!
We think you need these skills to ace Massage Therapist, Central London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love what we do at LUSH and how you can bring that passion into the spa.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in beauty therapy or holistic treatments. We’re looking for those who have a knack for creating immersive experiences, so don’t hold back on showcasing your skills!
Be Authentic: We value diversity and authenticity, so be yourself in your application. Share your unique story and how it aligns with our values at LUSH. We want to know what makes you, you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our LUSH family!
How to prepare for a job interview at Lush
✨Know Your Stuff
Familiarise yourself with LUSH's products and ethos. Understand their commitment to fresh, organic ingredients and how that translates into the treatments you'll be providing. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Skills
Be ready to discuss your practical experience in beauty therapy, especially in body massages and facials. Prepare examples of how you've delivered excellent customer service in previous roles, as this is crucial for creating those immersive experiences LUSH is known for.
✨Emphasise Team Spirit
LUSH values collaboration and a positive work environment. Share examples of how you've worked effectively in a team, supported colleagues, or contributed to a harmonious workplace. This will demonstrate that you can thrive in their spa setting.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role, training process, or company culture. This shows your enthusiasm and interest in the position, plus it gives you a chance to assess if LUSH is the right fit for you too!