Travel Consultant in London

Overview
Diversity matters. We are building a brand that represents the people of the world. It\’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there\’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation\’s statement \”a hard day\’s work deserves a fair day\’s pay\” is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what\’s inside that counts – whether that\’s an ingredient in a product, or the minerals in a smartphone.
12 Month Fixed Term Contract
Poole, office-based
The Team
The Travel Team is recognised throughout the business as a support function for our colleagues as they travel the globe sourcing raw materials, meeting suppliers, visiting our overseas offices, supporting new stored design and openings plus moving around our global locations. The travel team supports both the individual traveler and group travel for the events, regularly working with our overseas teams to ensure that travel is delivered at the highest level and that our staff are looked after throughout their journeys. Working closely with travel providers, we procure the best possible suppliers whilst supporting budgets and working with stakeholders to ensure travel is delivered efficiently and effectively.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
Creating travel bookings for Lush Employees UK and beyond
Supporting the Travel Manager in Monthly reporting
Provide 1 week a month of out-of-hours emergency support
Ensure compliance of our travellers with best practices and budgetary control
Ensuring safe travel arrangements for our colleagues
Preparing tickets and itineraries for dispatch to travellers
and keeping traveller records up to date
Relocations, airport transfers, visa applications and day-to-day travel agency practice
Some flexible working to provide evening & weekend cover as needed
Support teams as they adapt to change in the new environment
Support Travellers with pre-Vaccine for bookings
Ensure compliance with our Global Travel Policy
Advise and support Click Travel training
Support best practice for sustainable travel
Work with suppliers to ensure continuity of service
Work towards travels own 100-day inclusivity and diversity policy in line with the wider business
Skills, Knowledge and Expertise
Previous experience in either Retail/Business Travel or Travel Education preferred
First-class customer service skills
A self-starter and great can-do attitude!
Ability to work in a team environment and with other departments and Managers, both in person and remotely.
Good organisational skills
Ability to prioritise your workload, take direction and work well under pressure
Be flexible and keen to work in a different type of organisation
Have excellent communication skills and be a strong team player
Excel and Word knowledge
Bags of initiative, attention to detail and a passion for all things travel.
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