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- Tasks: Lead a talented team of Spa Therapists and deliver five-star client experiences.
- Company: Join the vibrant Lush Spa Oxford Street management team in Central London.
- Benefits: Be part of a diverse team with opportunities for personal and professional growth.
- Why this job: Make a real impact in a nurturing environment while representing the LUSH brand.
- Qualifications: 2 years experience in the spa industry and NVQ Level 3 in Beauty Therapy.
- Other info: Exciting chance to grow the Lush Spa brand across London.
The predicted salary is between 30000 - 40000 £ per year.
Join the Lush Spa Oxford Street Management Team as a Senior Therapist!
We are seeking a dynamic and inspiring individual to step into a Senior Therapist role at Lush Spa Oxford Street. Situated in the vibrant heart of Central London, this is an exceptional time to contribute to the continued success and development of our spa business, at our London Anchor Store. As a key member of our spa management team, you will lead an exceptional group of 10 talented and experienced Spa Therapists. This unique opportunity will see you focus on the daily spa and people management operations, while consistently delivering five-star client experiences.
We're looking for a Senior Therapist who understands that people are at the heart of what we do, ensuring our space is a nurturing place for our clients and team. You will be joining a dedicated trio of spa powerhouses committed to growing the Lush Spa brand across London. This is an exciting chance to be part of the spa management in a high profile store.
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Skills and Experience
- 2 years proven experience working within the spa industry and delivering exceptional luxury Spa treatments (at Lush or outside of Lush).
- NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
- Excellent communication and interpersonal skills, with a passion for delivering outstanding customer service.
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Passionate about delivering excellent customer service and treatments.
- Passionate about representing the LUSH brand, ethics, experiences and products both on the shop floor and in the spa.
- Passionate about educating and empowering others through training.
- Experience in people management and delivering training sessions is desirable but not essential.
Senior Therapist, Oxford Street ** INTERNAL APPLICATIONS ONLY** in London employer: Lush
Contact Detail:
Lush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Therapist, Oxford Street ** INTERNAL APPLICATIONS ONLY** in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa industry, especially those who might know someone at Lush. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your expertise during interviews or informal meet-ups. Bring your passion for delivering five-star experiences to life!
✨Tip Number 3
Be yourself! Lush values authenticity, so let your personality shine through. Share your unique perspective on customer service and how you can contribute to the nurturing environment they cherish.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lush family and contributing to their amazing team.
We think you need these skills to ace Senior Therapist, Oxford Street ** INTERNAL APPLICATIONS ONLY** in London
Some tips for your application 🫡
Show Your Passion: Let your love for the spa industry shine through in your application. We want to see how passionate you are about delivering exceptional experiences and representing the Lush brand!
Highlight Your Experience: Make sure to detail your relevant experience, especially any roles where you've led a team or delivered luxury treatments. We’re looking for someone with at least 2 years in the industry, so don’t hold back!
Be Personable: Since communication is key in this role, let your personality come through in your writing. We want to know who you are and how you connect with others, so be genuine and engaging!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our amazing team.
How to prepare for a job interview at Lush
✨Know Your Stuff
Make sure you brush up on your knowledge of Lush Spa's treatments and ethos. Familiarise yourself with their products and the unique experiences they offer. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Senior Therapist, you'll be leading a team. Prepare examples of how you've successfully managed or trained others in the past. Highlight your ability to inspire and nurture talent, as this is key to the role.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering five-star client experiences. Share specific instances where you've gone above and beyond for clients, demonstrating your commitment to outstanding service.
✨Be Yourself
Lush values authenticity and diversity. Don’t be afraid to let your personality shine through during the interview. Show them who you are and how you can contribute to their vibrant team culture.