At a Glance
- Tasks: Perform immersive spa treatments and create unforgettable client experiences.
- Company: Join LUSH, a brand dedicated to fresh, ethical products and well-being.
- Benefits: Full training, travel expenses covered, and a supportive work environment.
- Other info: Diversity is celebrated; we want your unique voice to shine!
- Why this job: Be part of a vibrant team in the heart of Covent Garden, making a real difference.
- Qualifications: NVQ Level 3 in Beauty Therapy and at least 1 year of experience required.
The predicted salary is between 24000 - 36000 £ per year.
Full time positions available. Weekend availability required.
Who we are
At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we’re passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep; they’re a vital self-care ingredient.
Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.
August 2024 marked Lush's return to Covent Garden, the shopping and entertainment epicentre of London’s West End. Covent Garden never misses the opportunity to put on a show; it’s time for you to take centre stage and join the Lush Spa! With 44 million visitors per year, who flock to Covent Garden for its world class shopping, dining and entertainment; this is the perfect stage and place for a Lush Spa.
Who we are looking for?
The Lush Spa allows us to showcase LUSH’s values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the ‘ultimate demo’ for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences for all our clients!
We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences.
Good to know
Start date & OnboardingThe successful candidate will complete at least 10 days of onboarding at their assigned spa location. The onboarding period will allow them to learn about the brand, meet their colleagues, and begin training.
TrainingUpon completion of the onboarding period, you will attend a 6-week training course at the Lush Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn our core treatments. Travel expenses to and from Poole will be covered by LUSH. Additionally, accommodations in Poole will be provided for the duration of your stay. Training dates will be discussed during the phone interview.
Diversity mattersWe are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Responsibilities- Performing Lush Spa Treatments following set routines and standards
- Representing the Lush Spa on the shop floor and across the business
- Looking after clients’ experiences, making sure their journey runs smoothly
- Supporting the day-to-day running of the spa
- Booking and upselling treatments using our booking system
- Maintaining high standards in the spa (cleanliness, presentation, hygiene...)
- Being responsible for your own wellbeing using the available tools that are provided
- Keeping product & treatment knowledge up to date
- Supporting stock control
- An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
- At least 1 year of practical work experience within a similar role and location performing body massages and facials.
- Passionate about delivering excellent customer service and treatments.
- Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.
Massage Therapist, Central London, Covent Garden employer: Lush
At LUSH, we pride ourselves on being an exceptional employer, offering our Massage Therapists a vibrant work culture in the heart of Covent Garden, where creativity and well-being flourish. With comprehensive training programmes, including a unique 6-week course at our dedicated Training Centre, we empower our employees to grow and excel in their roles while enjoying the benefits of working in a dynamic environment that celebrates diversity and promotes self-care. Join us in creating transformative experiences for our clients in a location that attracts millions, making every day an opportunity to shine.
StudySmarter Expert Advice🤫
We think this is how you could land Massage Therapist, Central London, Covent Garden
✨Tip Number 1
Get to know LUSH and its values! Before your interview, dive into their ethos and products. This will not only help you connect with the brand but also show your genuine interest in being part of their team.
✨Tip Number 2
Practice your massage techniques! Since you're applying for a Massage Therapist role, it’s crucial to be confident in your skills. Maybe even do a mock treatment on a friend to get feedback and refine your approach.
✨Tip Number 3
Show your passion for customer service! Think of examples from your past experiences where you went above and beyond for a client. This will highlight your dedication to creating immersive experiences at the Lush Spa.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about LUSH that can help you prepare for your journey with us.
We think you need these skills to ace Massage Therapist, Central London, Covent Garden
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the LUSH brand and spa treatments shine through. We want to see how much you care about delivering immersive experiences and excellent customer service!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in beauty therapy or holistic treatments. We love seeing how your skills align with our values and the unique offerings of the Lush Spa.
Be Authentic:Don’t be afraid to show your personality in your written application. We appreciate authenticity and want to know what makes you unique and how you can contribute to our vibrant team at LUSH.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Lush
✨Know Your Stuff
Familiarise yourself with LUSH's products and ethos. Understand their commitment to fresh, organic ingredients and how that translates into the treatments you'll be performing. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Skills
Be prepared to discuss your practical experience in beauty therapy, especially your massage techniques. Bring along any relevant certifications or examples of your work. If possible, practice a short demonstration of your skills to highlight your expertise and confidence.
✨Emphasise Customer Experience
LUSH is all about creating immersive experiences for clients. Be ready to share examples of how you've gone above and beyond in previous roles to enhance customer satisfaction. Highlight your ability to connect with clients and make their experience memorable.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the spa environment. This shows your interest in the position and helps you gauge if it's the right fit for you. Ask about the training process, team dynamics, or how they maintain their high standards in client care.
