At a Glance
- Tasks: Train in body massage while working in a vibrant spa environment.
- Company: Join Lush Spa, known for its passionate and enthusiastic team.
- Benefits: Earn a Level 3 qualification, with accommodation and travel covered during training.
- Other info: Enjoy a supportive training environment with excellent career progression opportunities.
- Why this job: Kickstart your career as a hybrid therapist and make a real difference in clients' lives.
- Qualifications: Fluency in English and at least 3 months experience at Lush required.
The predicted salary is between 20000 - 25000 £ per year.
Internal applicants only
Lush Spa is looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist.
The hybrid role allows the person to work within the spa while driving sales and business from the shop floor, spa reception or elsewhere within the Spa Store.
Course outline and Requirements
This is a unique opportunity to earn an internationally recognised Level 3 qualification in Swedish Body Massage, governed by the external body VTCT.
On successful completion of the VTCT course, you will receive detailed feedback on your performance during the training.
This feedback will help determine your next steps toward becoming a Lush Spa Therapist.
Please keep in mind that the Lush Spa therapist position is finalized once you have successfully qualified as a massage therapist.
For applicants that are multilingual, the course will require a good level of spoken and written English as it is led and assessed in this language.
- Health and Safety Unit
- Client Care and Communication Unit
- How to provide a Swedish Body Massage Unit
- Anatomy and Physiology – 10 Body systems
- Massage movements and practically providing a body massage
- Health and safety
- Full body massage routine accompanied to music
- Practical assessments & exams
- Upcoming Training Schedule
Self‑Led theory training will commence on Monday 7th September.
Teacher‑Led theory training will commence on Monday 5th October, Monday‑Friday: 9 am – 2 pm for 3 weeks.
Practical training will commence on Monday 26th October 2026, Monday‑Friday: 8.30 am – 4.30 pm for 3 weeks.
Compulsory Lush Spa Training: 16th November 2026, Monday‑Friday: 8 am – 4 pm for 3/4 weeks depending on the need of the spa.
- Course Requirements: Skills, Knowledge and Expertise
- Be fluent in English (reading, writing and speaking).
- At least 3 months experience working within Lush.
- No previous qualifications in massage are required, however a keen interest in Anatomy & Physiology is a bonus.
- Be available for 9 weeks training: see dates above.
- Embody Lush five‑star standards, customer service & ethics.
- Be organised, resourceful and adaptable.
- Basic understanding of IT equipment and the ability to submit work online.
- Proactive with self‑development and learning.
- Proven record of punctuality and reliability.
- Previous shop‑floor or spa roles are a bonus.
- Extra Information
- Hours
- Theory training is 22.5 hours per week, Monday‑Friday.
- There will also be unpaid homework to be completed in your own time.
- Practical training will require you to work 37.5+ hours per week, Monday‑Friday.
As soon as you can, please speak with your management team to ensure you can create a training/working plan to cope with the large workload you will have to complete the coursework.
- Accommodation
- Accommodation is provided by Lush when training in Poole.
- Travel
- Travel to and from Poole will be organised and funded by Lush.
- Any other travel is discussed with your management team and at the expense of your store or yourself.
- Relocation
- Relocation packages will be discussed once you have been offered a spa contract. Time to find accommodation will be given once a spa position has been confirmed.
- Spa Contract
We're so excited for you to start the VTCT qualification course but before we begin, we would just need you to sign a spa training contract.
Since Lush is so happy to invest in your new career path, we ask that you stay with us in a hybrid therapist role for 12 months after finishing.
Please note that if you're unable to complete this period, you would be asked to repay a portion of the training costs.
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Hybrid Therapist Lush Spa Training Programme: Vtct Level 3 Swedish Body Massage - Covent Garden[...] in London employer: Lush
LUSH is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where creativity and passion for customer service thrive. Located in the heart of the United Kingdom, employees benefit from a supportive environment that encourages teamwork and community engagement, making it a rewarding place to build a career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Therapist Lush Spa Training Programme: Vtct Level 3 Swedish Body Massage - Covent Garden[...] in London
✨Get Involved in Local Wellness Events
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We think you need these skills to ace Hybrid Therapist Lush Spa Training Programme: Vtct Level 3 Swedish Body Massage - Covent Garden[...] in London
Some tips for your application 🫡
Show Your Passion for Wellness:In your cover letter, let us feel your excitement for health and wellness coaching! Share your journey in this field, any experiences that sparked your interest, and how you see yourself growing at Lush. This will help us understand your motivation as a trainee.
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Keep It Personal:Wellness is all about personal connection, so don’t be shy about sharing your own wellness philosophies or practices in your application. It helps us see how you might align with our mission at Lush and how you can relate to future clients.
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How to prepare for a job interview at Lush
✨Understand the Coaching Process
As a trainee in wellness and health coaching, it's vital to have a solid grasp of the coaching process. Familiarise yourself with different coaching methodologies and be ready to talk about how you would handle various client scenarios, like setting goals or overcoming obstacles. Bring in any relevant coursework or experiences to illustrate your understanding.
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Make sure to convey your genuine interest in health and wellness. Share personal stories or experiences that led you to pursue this career path. In a trainee role, employers at Lush will be looking for enthusiasm and a willingness to learn, so let your passion shine through!
✨Brush Up on Relevant Tools
Familiarise yourself with popular wellness coaching tools and resources. This might include apps for tracking client progress or nutritional planning software. During the interview, mention any you’re familiar with and how you could use them to enhance the coaching experience at Lush.
✨Prepare for Role-Play Scenarios
Expect some role-play during your interview, where you might need to demonstrate how you would coach a client through a specific issue. Practise these scenarios beforehand, focusing on active listening skills and how you'd motivate someone to make positive changes in their life. It's all about showing how you can engage and inspire clients!
