At a Glance
- Tasks: Welcome customers, provide product demos, and create fun in-store events.
- Company: Join a pioneering, employee-owned cosmetics brand committed to positive change.
- Benefits: Enjoy 50% off products, flexible hours, and a bonus scheme.
- Other info: Opportunity for growth in a supportive, inclusive environment.
- Why this job: Be the face of a brand that values kindness and creativity in customer service.
- Qualifications: Passion for customer service and teamwork skills are essential.
The predicted salary is between 12 - 15 € per hour.
Key Information
- Hours available: 8 hours per week
- Application Deadline: Monday 25th May, open until filled
- Interview Date: Ongoing from 20th May 2026. We will contact and arrange a suitable date and time for you.
- Start Date: From 8th June 2026 or ASAP.
- Contract is a temporary contract, for 3 months and potentially extending to 6 months.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
- Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
- Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Flexible working
- Tailored gender affirming care*
*qualifying period/hours required
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
Temporary Sales Assistant and Party Host in Edinburgh employer: Lush
At Lush, we pride ourselves on being a family-run, employee-owned company that champions ethical practices and prioritises our people. As a Living Wage employer, we offer competitive pay, flexible working hours, and a vibrant work culture that fosters teamwork and personal growth. With generous benefits like a 50% discount on products, paid parental leave, and opportunities for professional development, joining our team means being part of a community that values kindness, creativity, and making a positive impact in the world.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Sales Assistant and Party Host in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, dive into Lush's values and mission. Show us that you’re not just another candidate but someone who genuinely connects with our ethos of kindness and sustainability.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your passion for customer service and teamwork, which are key for this role.
✨Tip Number 3
Bring your personality! We want to see the real you during the interview. Share your experiences and how you’ve created memorable moments for customers in the past. Let your enthusiasm shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re keen and appreciative of the opportunity, keeping you fresh in our minds as we make our decision.
We think you need these skills to ace Temporary Sales Assistant and Party Host in Edinburgh
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've created memorable customer experiences or worked well in a team.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point quickly to make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Lush
✨Know the Brand
Before your interview, take some time to really understand the company’s values and mission. Familiarise yourself with their products, especially the ones that resonate with their commitment to sustainability and customer experience. This will help you connect your answers to what they stand for.
✨Showcase Your Customer Service Skills
Since this role is all about creating memorable experiences for customers, be ready to share specific examples of how you've delivered exceptional service in the past. Think about times when you went above and beyond to meet a customer's needs or turned a negative experience into a positive one.
✨Emphasise Teamwork
This position requires a collaborative spirit, so come prepared to discuss how you work well in a team. Share stories that highlight your ability to support colleagues, contribute to a positive atmosphere, and achieve goals together. They want to see that you can bring joy and positivity to the shop floor.
✨Prepare for Role-Play Scenarios
You might be asked to demonstrate how you would engage with a customer or handle a specific situation during the interview. Practise these scenarios beforehand, focusing on your communication skills and product knowledge. This will show them that you’re ready to jump right in and make an impact.