Hair Cutting Specialist in Brighton

Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you.

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation's statement 'a hard day’s work deserves a fair day’s pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The magic behind the Lush HairLab
Committed to assembling a team of skilled specialists, we hold a deep appreciation for the artistry of hairdressing and believe in empowering our stylists to showcase their unique talents. We want a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons.

At Lush HairLab, we take pride in providing an exceptional salon experience, tailoring our services to meet the unique needs of each client’s hair and scalp. Our dedication to one-on-one attention allows us to achieve authentic results that align with our clients’ personal style. By providing an enriching and educational journey for our clients, we empower them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.

Key Information:
Hours available: 32 hours per week

• Minimum SVQ/NVQ Level 2 in Hairdressing or equivalent experience in the Industry
• Minimum 2 years of experience with running a column, or able to demonstrate why you should be considered
• To have an established local client base is beneficial, but not essential
• Able to present up-to-date skills and techniques
• Have developed a high-level skill set in all areas across the cutting sector, passionate about hair cutting and styling
• Exceptional customer service skills, including careful communication and consultations
• Organised and punctual approach to salon life
• Professional and client-focused
• An open-minded approach to receiving further training in the Lush HairLab way
• Skills and experience in educating in your specialist field to the team are desirable but not essential

Responsibilities

• Learn and provide Lush HairLab services; you will be performing the full client journey, including consultation, product choices, hair washing, cutting and styling
• Collaborating with your clients by carving out their true hair identity
• Building rapport, being inquisitive, asking questions and sharing your knowledge with them
• Educate the client on what they need to create the style and effect at home
• Communication is key to a successful salon and team. As part of this role, you would be expected to contribute to and maintain this supportive working environment
• Maintain standards of both personal and workspace presentation, cleanliness and hygiene
• Assist retail sales and have 5* consultations with clients and customers on the shop floor area when not with clients
• Support shops & attend events (internal and external) to promote new hair care product or service launches
• Using specialist skills and knowledge to support the Lush PR team in promoting the Lush HairLab
• Showcase a can-do attitude and attention to detail
• The ability to share Lush's buying stories, ethics and product knowledge throughout the customer journey
• Confident and decisive to ensure the client feels safe in expert hands
• Motivated and driven, with an open mind to our new approach to hairdressing

Salary and Benefits

What you’ll get
You will receive complete training from our team of Product Experts and Hair Stylists with the correct tools and guidance on all things Lush and Lush HairLab. You will be an ambassador for the Lush HairLab as we pride ourselves on excellent customer service, displaying excellent product knowledge, consultation skills and education for the hair and scalp.

Let’s Talk Salary & Perks:
At Lush HairLab, we do things differently. While many salons operate on a commission-only model, we’re proud to offer you a guaranteed base salary of at least £26,208 per year for a five-day work week - so you’ve always got security and a fully-employed status. On top of that, you’ll receive 15% commission on all services you perform, paid monthly. To illustrate, with a typical schedule including busy Fridays and Saturdays where you might perform up to 7 haircuts per day, and a steady workflow during the week, you could earn an estimated additional £9,163 annually from haircut services alone. This brings your total estimated annual earnings to £35,371. Additionally, we also bonus based on the overall performance of the salon space to all staff, including when the salon hits targets on product sales.

Other perks include:
- One-to-one time with your guests, - no conveyor belt vibes here
- Wear your own clothes, of any colour
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months' full pay for parental leave (primary caregiver)*
- Flexible working

*qualifying period & hours required

We see you, we celebrate you, and we want you. Please submit your CV and a covering letter, including:

• How your passion within hair makes you the ideal candidate for this role
• Any experiences (if any) you have had in the hair industry e.g. shows, shoots and events
• Anything else you feel would add value to your application, such as a link to images of your work via Instagram
• We’d also love to hear all about your hidden talents, no matter how big or small

Part of the interview process will be a practical skills trade test. We are so excited to expand our team, and we cannot wait to have you on board as part of this innovative creation.

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