At a Glance
- Tasks: Be the face of our store, creating a fun shopping experience and engaging with customers.
- Company: Join a pioneering, employee-owned cosmetics brand committed to ethical practices.
- Benefits: Enjoy 50% off products, holiday allowance, and flexible working options.
- Other info: Flexible shifts available, with opportunities for bonuses and career growth.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Passion for customer service and teamwork is essential.
The predicted salary is between 12 - 12 € per hour.
Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role: In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information:
- Hours available: 16-24 hours per week
- Application Deadline: 26/5/26 (Application may close early if we receive sufficient candidates)
- Interview Date: Ongoing from 26th May
- Training: WC 1st June
- Start Date: WC 1st June
Key Responsibilities:
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience:
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
- Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
- Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Benefits:
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
- Enhanced paternity leave*
- We actively welcome conversations about what working flexibly could mean and look like for you.
- We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
- Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
- Tailored gender affirming care*
Summer Sales Assistant in Belfast employer: Lush
At Lush, we pride ourselves on being an employee-owned, family-run company that champions diversity and ethical practices. Our commitment to the Living Wage ensures fair compensation, while our vibrant work culture fosters teamwork and personal growth through ongoing training and development opportunities. With unique benefits like a generous discount on products, complimentary spa treatments, and a supportive environment that values every voice, Lush is an exceptional place for those seeking meaningful and rewarding employment in a fun and inclusive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Summer Sales Assistant in Belfast
✨Tip Number 1
Get to know the company! Before your interview, dive into Lush's values and mission. Show us that you understand what we stand for and how you can contribute to our vibrant culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage with customers and create memorable experiences. We want to see your passion for making every customer's day special.
✨Tip Number 3
Be ready to showcase your teamwork spirit! Share examples of how you've collaborated with others in the past. We love a positive attitude and want to know how you can help foster that in our store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team and being part of something special at Lush.
We think you need these skills to ace Summer Sales Assistant in Belfast
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've delivered exceptional customer service or worked well in a team.
Show Your Knowledge:Do a bit of homework about us! Knowing our products and values will help you stand out. Share why you’re excited about working with us and how you can contribute to creating memorable customer experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lush
✨Know the Brand Inside Out
Before your interview, dive deep into the company's values and mission. Understand their commitment to diversity, sustainability, and customer experience. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you can create memorable experiences for customers, just like the company aims to do. Be ready to discuss how you would engage with customers and make their shopping experience enjoyable.
✨Emphasise Teamwork and Positivity
Since teamwork is crucial for this role, come prepared to share stories that highlight your ability to work well with others. Discuss how you contribute to a positive work environment and how you can inspire your colleagues to achieve common goals.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about their approach to training and development or how they foster an inclusive environment. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
