Afro Specialist Braider

Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!

Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation's statement 'a hard day’s work deserves a fair day’s pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The magic behind the Lush HairLab: Committed to assembling a team of skilled specialists, we hold a deep appreciation for the artistry of hairdressing and believe in empowering our stylists to showcase their unique talents. We want a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons. At Lush HairLab, we take pride in providing an exceptional salon experience, tailoring our services to meet the unique needs of each client’s hair and scalp. Our dedication to one-on-one attention allows us to achieve authentic results that align with our clients’ personal style. By providing an enriching and educational journey for our clients, we empower them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.

Key Information:

• Curly/Afro Hair Stylist
• Hours available: Up to 40 hours per week

Skills and Experience:

• As an Afro Hairdressing Specialist, you will have developed a high standard skill set in Afro hairdressing, including protective styling such as braiding (cornrows, knotless, box braids, stitch, feed-in and creative designs), blow outs and silk pressing, hair cutting on various lengths and textures, confidently welcoming clients with extensions or weaves, offering excellent haircuts, washes and styling, skilled in preparing hair for braid extensions and maintaining scalp health during long-term braided styles.
• Minimum 3 years of industry experience, or able to demonstrate why we should consider you!
• Experience with running a column of clients.
• Established client base local to Brighton is a bonus but not essential.
• Present up-to-date skills and techniques.
• Demonstrate knowledge of braid preparation, tension control and safe takedown techniques.
• Have an understanding of how to care for and maintain Locs.
• An open-minded approach to receiving further training in the HairLab way.
• To be excited to enhance natural Afro hair textures with the use of our specialist products.
• Exceptional customer service skills.
• Organised approach to salon life.
• Professional, reliable, and client-focused.
• Qualifications or experience in educating in your specialist field to other hairdressers is beneficial but not essential.

Responsibilities:

• Learn and provide Lush HairLab services; you will be performing the full client journey including consultation, hair washing, styling.
• Collaborating with your clients, not pushing an aesthetic onto them but carving out their true hair identity.
• Building rapport, being inquisitive, asking questions and sharing your knowledge with them.
• Confidently deliver a range of braiding services to a high standard and with consideration for hair health and client comfort.
• Educate the client in what they need to create the style and effect at home.
• Communication is key to a successful salon and team. As part of this role, you would be expected to contribute to and maintain this supportive working environment.
• You would be expected to maintain standards of both personal and workspace presentation and hygiene.
• Assist retail sales and have 5* consultations with customers on the shop floor area when not with clients.
• Support shops & attend events (internal and external) to promote new hair care product or service launches.
• Using specialist skills and knowledge to support the Lush PR team to promote the Lush HairLab.
• Showcase a can-do attitude and attention to detail.
• The ability to share Lush's buying stories, ethics and product knowledge throughout the customer journey.
• Confident and decisive to ensure the client feels safe in expert hands.
• Must be motivated, trustworthy, and driven.
• Must be open-minded to our new approach to hairdressing.
• Accepting of being an equal in the salon.
• Be open to adopting new ways of describing hair by using positive language.