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- Tasks: Welcome customers, provide personalised recommendations, and create engaging shopping experiences.
- Company: Join a vibrant team at Lush, known for its fun and inclusive culture.
- Benefits: Enjoy 50% off products, bonuses, and flexible working hours.
- Other info: Great opportunities for personal growth and community involvement.
- Why this job: Be the face of the store and make a real impact on customer experiences.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
The predicted salary is between 12 - 12 £ per hour.
In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You will use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you will help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You will also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you will be well-supported through training and development to grow your skills.
Hours & Availability
12 hours per week – availability must include 3 weekdays & 1 weekend day.
Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for customer shopping.
- Actively control store costs, such as product waste, to help meet the shop's budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Enhanced paternity leave
- Tuned flexible working arrangements, including opportunities to work flexibly within role
- Participation in company mutual ownership plan
- Access to employee-led community networks including Disability, Chronic Illness, Family Support, Global Majority, LGBTQIA+, Menopause, and Neurodiversity communities
- Tailored gender affirming care
Sales Assistant in Swansea employer: Lush Ltd.
Contact Detail:
Lush Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Swansea
✨Tip Number 1
Get to know the company and its products inside out! When you walk into that interview, show off your knowledge about their offerings. It’ll impress them and help you connect with the team.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with greeting customers and making personalised recommendations. The more you practice, the more natural it will feel.
✨Tip Number 3
Be ready to share your ideas for in-store events! Think about how you can create memorable experiences for customers. This shows you’re proactive and ready to contribute to the team’s success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are enthusiastic about joining us directly.
We think you need these skills to ace Sales Assistant in Swansea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and any fun experiences you've had in retail.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight your relevant experience and skills that match the job description, like your ability to engage with customers and drive sales.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lush Ltd.
✨Know Your Products
Before the interview, make sure you familiarise yourself with the products the store offers. Being able to discuss specific items and their benefits will show your enthusiasm and product knowledge, which is crucial for a Sales Assistant role.
✨Practice Your Customer Engagement Skills
Think about how you would greet customers and engage them in conversation. Practising scenarios where you provide personalised recommendations or demonstrate products can help you feel more confident during the interview.
✨Showcase Team Spirit
Since this role involves working closely with a team, be prepared to discuss examples of how you've collaborated with others in the past. Highlighting your ability to work well in a team will demonstrate that you're a good fit for their inclusive environment.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about their approach to in-store events or how they support ongoing training and development for staff.