At a Glance
- Tasks: Welcome customers and create a fun shopping experience while driving sales.
- Company: A friendly store focused on exceptional customer service and teamwork.
- Benefits: Competitive hourly rate, bonuses, and ongoing training for skill development.
- Other info: Flexible shifts and opportunities to participate in exciting in-store events.
- Why this job: Join a positive team and make every customer's day unforgettable.
- Qualifications: Passion for customer service and strong teamwork skills.
The predicted salary is between 12 - 15 £ per hour.
In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.
Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop's budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
- Teamwork: Team up with colleagues to achieve goals and nurture continuous team growth.
- Communication: Excellent communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Earnings and Benefits
We offer a competitive hourly rate based on the Living Wage, with opportunities for bonuses. As an accredited Living Wage employer, we put our people first and are committed to fair pay.
Sales Assistant employer: Lush Ltd.
Lush Ltd. is an exceptional employer that fosters a vibrant and inclusive work culture in Poole, where creativity and collaboration thrive. Employees benefit from comprehensive growth opportunities, including professional development and training, while being part of a company that values sustainability and ethical practices. With a focus on innovation and teamwork, Lush offers a rewarding environment for those looking to make a meaningful impact in the digital landscape.
