Sales Assistant in Preston

In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience.

You'll use your product knowledge to offer personalised recommendations, perform pampering and engaging product demonstrations, and hand out tailored samples.

Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back.,

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations, incuding on the hands, arms, face, scalp and feet.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience

A 'people person': For us, this isn't just jargon- we really mean it!

Our customers are at the heart of what we do, and demonstrating our beautiful products is our favourite way to do it.

In this role, engaging visitors with product demonstrations will be key and the best way to learn is to get stuck in.

One minute we can be entertaining a group of visitors with a spectacular bubbly bath demonstration, the next we are slowing down delivering a pampering experience to a visitor who needs a rest, taking time to get to know them and applying our beautiful skincare to their face while they sit back and relax.

We are looking for people who are excited to create these wonderful experiences for all our guests.

Customer

Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.

Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable.

As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.

Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: We work hard to maintain open and honest communication across our team.

We are looking for team members who can communicate in this way to maintain a healthy working environment for our team.

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics.

We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK.

As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

• With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.
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