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- Tasks: Be the face of the store, welcoming customers and creating a fun shopping experience.
- Company: Join a pioneering, employee-owned cosmetics brand committed to ethical practices and community impact.
- Benefits: Enjoy flexible shifts, competitive pay, discounts, bonuses, and a supportive work environment.
- Why this job: This role offers a vibrant culture, opportunities for growth, and a chance to make customers' days better.
- Qualifications: Passion for customer service, teamwork, and great communication skills are essential.
- Other info: Part-time hours available, with training and development opportunities to enhance your skills.
Temporary Sales Assistant
Application Deadline: 3 August 2025
Department: Retail
Employment Type: Part Time
Location: Broughton
Reporting To: Alex & Callum
Compensation: £12.60 / hour
Description
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Hours available:
14 – 21 hours per weekTrial Shift: W/C 18th August
Start Date: Sunday 21st September 17:00-20:00
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
- Flexible working
- Tailored gender affirming care*
We believe that your information is yours and that it is Lush\’s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
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Temporary Sales Assistant employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand's values and products. Since you'll be the face of the store, understanding their commitment to sustainability and customer experience will help you connect with customers and demonstrate your passion for the role.
✨Tip Number 2
Attend the recruitment evening on Tuesday 12th August. This is a great opportunity to meet the team, ask questions, and show your enthusiasm for the position in person, which can make a lasting impression.
✨Tip Number 3
Prepare to showcase your customer service skills during the trial shift. Think about how you can create memorable experiences for customers and be ready to demonstrate your ability to engage and connect with them.
✨Tip Number 4
Network with current employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate who truly understands the team dynamic.
We think you need these skills to ace Temporary Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the values and culture of the company. Highlight your alignment with their commitment to diversity, sustainability, and exceptional customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise any previous roles where you provided exceptional customer experiences or worked as part of a team, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and teamwork. Use specific examples from your past experiences to demonstrate how you can contribute to creating memorable shopping experiences.
Prepare for the Recruitment Evening: If you get invited to the recruitment evening, prepare by thinking about how you would engage customers and promote products. Be ready to discuss your ideas on creating a welcoming store environment and how you can contribute to the team.
How to prepare for a job interview at Lush Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples of how you've gone above and beyond in previous roles to create memorable interactions, as this aligns perfectly with the company's values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss past experiences where you collaborated with colleagues to achieve common goals, as teamwork is essential for success in this role.
✨Know the Products Inside Out
Familiarise yourself with the company's products and their unique features. Be prepared to discuss how you would use this knowledge to engage customers and provide tailored recommendations during the interview.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific customer situations or challenges on the shop floor. Practising your responses will help you convey your problem-solving skills and customer-centric approach effectively.
