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- Tasks: Be the face of LUSH, engaging customers and creating memorable shopping experiences.
- Company: Join LUSH, a family-run, employee-owned brand known for ethical cosmetics and innovation.
- Benefits: Enjoy flexible shifts, competitive pay, discounts, bonuses, and a supportive work environment.
- Other info: Potential for permanent positions after the temporary contract ends; apply by 3rd September!
- Why this job: This role offers a fun, vibrant culture with opportunities to grow your skills and make an impact.
- Qualifications: Must be at least 16 years old, with a passion for customer service and teamwork.
Temporary Sales Assistant
Application Deadline: 3 September 2025
Department: Retail
Employment Type: Temporary
Location: Preston
Compensation: £12.60 / hour
Description
Please have a good read through all the details below. We\’ve popped in lots of really important information about the role, what to expect and who we\’re looking for so you can make sure it sounds like the perfect match for you.
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform pampering and engaging product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Hours available:
8 hours per week initially, with opportunity for more hours after initial training (2-3 weeks)Shop floor trial shifts: 26th, 27th, 28th September, 3rd, 4th, 5th October (morning and afternoon slots available)
Start Date: w/c 13th October
End Date: 4th Jan 2026
Number of positions available: 6-8
There is potential for a small number of permanent positions at the conclusion of the contract.
Availability required:
– You must be available 3 days of the week, including at least one weekend day.
– You must be available to work in Preston up until at least 30th December 2025.
– All members of staff must be available to work either Christmas Eve or Boxing Day
Minimum age:
You must be at least 16 years of age as of 31st August 2025 to be eligible for the role. No upper limit, of course!
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
THE RECRUITMENT PROCESS:
Application deadline: 3rd September
Response by: 9th September
Next stage: In person group interview
What to expect: The group interviews will take place on the shop floor either during quiet open hours or after hours. During the interview, there will be a number of activities based around getting to know you a little more and getting hands on with product demonstrations. More information will be provided in interview invites, but the activities will include pampering demonstrations such as cleansing and applying face masks on faces (other attendees or staff). Don\’t worry if you haven\’t done it before, we will give you the info you need. You will be more than welcome to receive a pampering treatment as part of the activity though receiving a treatment won\’t be essential.
Final stage: shop floor trial
What to expect: The shop floor trials last around 1-1.5 hours. We invite you to join us as a member of staff on shop floor and put into practise product demonstrations you picked up during your interview as well as others we will show you on the day. As Christmas is our busiest time of year, we\’re looking for team mates who are happy to hit the ground running, get stuck in on the shop floor and have fun with our products and our customers.
ACCESSIBILITY:
Lush Preston has step-free access from the street directly onto the shop floor. The main staff room, stock room and toilet are accessed via 2 flights of stairs only. There is a toilet avaible to use in Starbucks, 2 units away. For any individual accessibility questions please email the shop directly- preston@lush.co.uk
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations, incuding on the hands, arms, face, scalp and feet.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer\’s day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
- Flexible working
- Tailored gender affirming care*
We believe that your information is yours and that it is Lush\’s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
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Temporary Sales Assistant employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Assistant
✨Tip Number 1
Familiarise yourself with LUSH's product range and values. Understanding their commitment to ethical practices and customer experience will help you connect with the brand during your interview and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice engaging with friends or family through product demonstrations. This will not only boost your confidence but also prepare you for the hands-on activities during the group interview, showcasing your ability to create memorable experiences.
✨Tip Number 3
Be ready to discuss your availability and flexibility during the interview. Since the role requires working weekends and busy holiday periods, showing that you can commit to these times will make you a more attractive candidate.
✨Tip Number 4
Emphasise your teamwork skills and positive attitude. LUSH values collaboration and creating a joyful environment, so sharing examples of how you've worked well in teams or contributed to a positive atmosphere will resonate with the interviewers.
We think you need these skills to ace Temporary Sales Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Temporary Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for working at LUSH. Mention specific aspects of the company’s values that resonate with you, such as their commitment to ethical practices and creating memorable customer experiences.
Showcase Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use specific examples to demonstrate your ability to engage with customers, work as part of a team, and deliver exceptional service.
Prepare for Group Interviews: Since the interview process includes group activities, think about how you can showcase your teamwork and communication skills. Be ready to participate actively in product demonstrations and engage with both customers and fellow candidates.
How to prepare for a job interview at Lush Limited
✨Show Your Passion for Customer Service
As a Sales Assistant, your enthusiasm for delivering exceptional customer service is crucial. Be prepared to share examples of how you've created memorable experiences for customers in the past, and demonstrate your excitement for engaging with people.
✨Get Hands-On with Product Demonstrations
During the group interview, you'll be involved in product demonstrations. Familiarise yourself with LUSH products beforehand and think about how you would present them. Practice explaining their benefits and how to use them effectively to engage customers.
✨Emphasise Teamwork and Collaboration
LUSH values teamwork, so be ready to discuss how you work well with others. Share experiences where you've successfully collaborated with colleagues to achieve goals or create a positive environment, as this will resonate well with the interviewers.
✨Be Open and Approachable
Great communication is key in this role. During the interview, maintain a friendly and approachable demeanour. Show that you're willing to listen and engage with both the interviewers and other candidates, as this reflects the inclusive culture at LUSH.