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- Tasks: Perform immersive spa treatments and create magical experiences for clients.
- Company: Join LUSH, a brand dedicated to fresh, ethical products and well-being.
- Benefits: Enjoy a competitive salary, generous discounts, and fantastic training opportunities.
- Why this job: Be part of a team that transforms self-care into an art form.
- Qualifications: NVQ Level 3 in Beauty Therapy or equivalent experience required.
- Other info: Flexible shifts, supportive environment, and excellent career growth potential.
The predicted salary is between 13 - 14 £ per hour.
Application Deadline: 5 March 2026
Department: Spa
Employment Type: Permanent - Part Time
Location: Bath (Spa Store)
Compensation: £13.00 - £14.00 / hour
Part time position (must have weekend availability)
Who we are
At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we’re passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep; they’re a vital self-care ingredient.
Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.
Who are we looking for?
The Lush Spa allows us to showcase LUSH’s values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the ‘ultimate demo’ for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients!
We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences on a range of different contracts from 16-24.
Good to know
Start date & Onboarding
The successful candidate will start on. They will complete at least 10 days of onboarding at their assigned location. The onboarding period will allow them to learn about the brand, meet their colleagues, and begin training.
Training
Upon completion of the onboarding period, you will attend a 6-week training course at the Lush Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn 6 of our core treatments. To be considered for this role, you must be available for travel to Poole and available for the entire training period. Travel expenses to and from Poole will be covered by LUSH, as well as accommodations in Poole for the duration of your stay. Please note that the training dates are not flexible and cannot be changed.
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Responsibilities
- Performing Lush Spa Treatments following set routines and standards
- Representing the Lush Spa on the shop floor and across the business
- Looking after clients' experiences, making sure their journey runs smoothly
- Supporting the day-to-day running of the spa
- Booking and upselling treatments using our booking system
- Maintaining high standards in the spa (cleanliness, presentation, hygiene…)
- Being responsible for your own wellbeing using the available tools that are provided
- Keeping product & treatment knowledge up to date
- Supporting stock control
Skills & Experience
- An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
- Practical work experience within a similar role performing body massages and facials.
- Passionate about delivering excellent customer service and treatments.
- Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.
Benefits
What’s in it for you?
We believe in investing in our Therapists. Bespoke in-house training will be provided and supported by your Spa Manager, where you’ll learn and receive certification of Lush’s accredited treatments. Becoming a LUSH Spa Therapist provides you with the opportunity to create a magical career whilst being trained to the highest level, allowing you to further develop core massage skills through our innovative treatments.
Employee Benefits
- Fantastic in-house learning and development opportunities including all Lush Spa treatments, products and brand training (paid at your hourly rate)
- Generous staff discount (50% on products and spa treatments, 10% on HairLab & Book a Bath experiences)
- Enjoy 2 complimentary products of your choice per month
- Available free handcare and mouthcare products during shifts for Spa Therapists
- Team bonus scheme based on the overall sales of the store and spa
- Pension scheme
- Birthday Day Off
- 28 day holiday allowance (calculated on a pro-rata basis)
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Cycle to work scheme
- Free Spa Therapist tunic
- Employee assistance programme provided by Health Assured
- Access to an online learning community
- Therapist wellbeing initiatives (inc. Injury Prevention training, Alexander Technique workshops, rooms designed considering the Health & Safety of our Therapists, electric couches for therapist comfort)
- Enjoy 4 complimentary spa treatments of your choice per year (to book every quarter)
- Flexible rolling rotas - Shift patterns will vary from morning and afternoon/evening shifts (including weekends and bank holidays).
- Productivity-based bonus scheme.
- Tailored gender affirming care qualifying period/hours required
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice.
SPA - Therapist employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPA - Therapist
✨Tip Number 1
Get to know the LUSH brand inside out! Familiarise yourself with their products and ethos. This will not only help you stand out during interviews but also show your genuine passion for what they do.
✨Tip Number 2
Practice your interview skills with a friend or in front of a mirror. Focus on how you can convey your experience and enthusiasm for providing immersive spa treatments. Confidence is key!
✨Tip Number 3
Don’t just wait for job openings; network! Connect with current LUSH employees on social media or at events. They might give you insider tips or even refer you when a position opens up.
✨Tip Number 4
Apply through our website for the best chance of landing that role! Make sure to highlight your relevant experience and passion for customer service in your application.
We think you need these skills to ace SPA - Therapist
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for spa therapy and LUSH shine through! We want to see how much you care about delivering immersive experiences and making clients feel their best.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in beauty therapy or holistic treatments. We love seeing how your skills align with our values and the unique services we offer at LUSH Spa.
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for genuine individuals who can represent the LUSH brand and connect with our clients on a personal level.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Lush Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with LUSH’s products and ethos. Understand their commitment to fresh, organic ingredients and how that translates into the spa treatments they offer. This knowledge will help you connect with the interviewers and show your passion for the brand.
✨Showcase Your Skills
Be ready to discuss your NVQ Level 3 qualification and any practical experience you have in beauty therapy. Prepare examples of how you've delivered excellent customer service in previous roles, especially in a spa or wellness environment. Highlighting your hands-on experience will set you apart.
✨Emphasise Team Spirit
LUSH values teamwork, so be prepared to talk about how you’ve collaborated with others in past roles. Share specific instances where you supported colleagues or contributed to a positive work environment. This will demonstrate that you’re not just a great therapist, but also a team player.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the types of treatments you’ll be performing, or how the team supports each other. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
