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- Tasks: Be the face of our store, welcoming customers and creating a fun shopping experience.
- Company: Join a pioneering, employee-owned cosmetics brand committed to making a positive impact.
- Benefits: Enjoy flexible shifts, competitive pay, discounts, bonuses, and a supportive work environment.
- Other info: Various seasonal contracts available; apply by 16th August 2025.
- Why this job: This role offers a chance to engage with customers and be part of a vibrant team culture.
- Qualifications: A passion for customer service and teamwork is essential; no prior experience required.
Seasonal Sales Assistant
Application Deadline: 16 August 2025
Department: Retail
Employment Type: Seasonal – Part Time
Location: Stirling
Reporting To: Store Manager
Compensation: £12.60 / hour
Description
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
Hours available: Various seasonal contracts to help us through the busiest time of the year. Please include your full availability.
Start Date: Start dates available in September and late October
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
- Flexible working
- Tailored gender affirming care*
We believe that your information is yours and that it is Lush\’s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
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Seasonal Sales Assistant employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand's values and products. Since you'll be the face of the store, understanding the ethos behind the company and its offerings will help you connect with customers and demonstrate genuine enthusiasm.
✨Tip Number 2
Prepare to showcase your customer service skills during the interview. Think of examples from your past experiences where you've gone above and beyond for a customer, as this role heavily focuses on creating memorable shopping experiences.
✨Tip Number 3
Highlight your teamwork abilities. This position requires collaboration with colleagues, so be ready to discuss how you've successfully worked in teams before and contributed to a positive work environment.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since this is a seasonal role, showing that you can adapt to various shifts and busy periods will make you a more attractive candidate.
We think you need these skills to ace Seasonal Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Seasonal Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasise your passion for delivering exceptional customer service in your CV and cover letter. Provide specific examples of how you've created memorable experiences for customers in previous roles.
Highlight Teamwork Experience: Mention any past experiences where you successfully worked as part of a team. This could include collaborative projects or events that demonstrate your ability to foster a positive work environment.
Be Personable and Engaging: In your application, convey your personality and enthusiasm for the role. Use a friendly tone and express your excitement about the opportunity to create a welcoming store environment for customers.
How to prepare for a job interview at Lush Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples of how you've gone above and beyond in previous roles to create memorable interactions, as this aligns perfectly with the company's values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss past experiences where you collaborated with colleagues to achieve common goals, as teamwork is essential for success in this role.
✨Know the Products Inside Out
Familiarise yourself with the company's products and their unique features. Be prepared to discuss how you would use this knowledge to engage customers and provide tailored recommendations during the interview.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific customer situations or challenges on the shop floor. Practising your responses will help you convey your problem-solving skills and customer-centric approach effectively.