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For Companies At a Glance
- Tasks: Welcome customers and create a fun shopping experience while driving sales.
- Company: Join a family-run, employee-owned brand known for its ethical practices.
- Benefits: Enjoy 50% off products, flexible hours, and a profit-based bonus.
- Why this job: Be the face of a brand that values kindness and customer experience.
- Qualifications: Passion for customer service and teamwork is essential.
- Other info: Great opportunities for training and personal development.
Overview
Application Deadline: 12 October 2025
Department: Retail
Employment Type: Seasonal – Part Time
Location: Cheltenham
Reporting To: Store Manager
Compensation: £12.60 / hour
Description
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement \”a hard day\\\’s work deserves a fair day\\\’s pay\” is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\\\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
Temporary Seasonal Sales Assistant, 12 HRS Per Week
Hours available: 12 hours per week
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer\\\’s day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team\\\’s success on the shop floor.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Flexible working
- Tailored gender affirming care*
*qualifying period/hours required
We believe that your information is yours and that it is LUSH\\\’s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
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Seasonal Sales Assistant employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, dive into their values and mission. This way, you can show how your passion for customer service aligns with their commitment to creating a welcoming environment.
✨Tip Number 2
Practice your product knowledge! Familiarise yourself with their bestsellers and unique offerings. Being able to chat confidently about products will impress the hiring team and show you're ready to engage customers.
✨Tip Number 3
Show off your teamwork skills! Think of examples where you've worked well with others to achieve a goal. Highlighting your ability to collaborate will resonate with their focus on creating a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the team right from the start!
We think you need these skills to ace Seasonal Sales Assistant
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've created memorable customer experiences or worked well in a team.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by keeping it straightforward and to the point. Use bullet points if needed to break down your experiences and skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lush Limited
✨Know the Brand
Before your interview, take some time to research the company and its values. Understand their commitment to diversity, sustainability, and customer experience. This will not only help you answer questions more effectively but also show your genuine interest in being part of their mission.
✨Showcase Your Customer Service Skills
As a Seasonal Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can create memorable experiences and be ready to share those stories during the interview.
✨Teamwork is Essential
This role requires collaboration with your colleagues. Be prepared to discuss how you work well in a team setting. Share specific instances where you contributed to a team goal or helped foster a positive work environment, as this aligns with the company's focus on teamwork.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's upcoming events or how they celebrate team successes. This shows that you're engaged and eager to contribute to the store's atmosphere and goals.
