At a Glance
- Tasks: Welcome customers and create a fun shopping experience while driving sales.
- Company: Join a pioneering, employee-owned cosmetics brand committed to ethical practices and community impact.
- Benefits: Enjoy flexible hours, competitive pay, discounts, bonuses, and a supportive work environment.
- Other info: Seasonal role with opportunities for training and development; apply by 14 September 2025.
- Why this job: Be part of a vibrant team that values kindness and customer satisfaction in a dynamic retail setting.
- Qualifications: Passion for customer service, teamwork, and great communication skills are essential.
Seasonal Sales Assistant
Application Deadline: 14 September 2025
Department: Retail
Employment Type: Seasonal - Part Time
Location: Leicester
Compensation: £12.60 / hour
Description
Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement \"a hard day\\\'s work deserves a fair day\\\'s pay\" is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\'ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
Hours available: 8 - 20 hours per week dependant on availability
Application Deadline: Sunday 14th September 2025
Interview Date (Must Be Available to Attend): 18.00 - 20.00 Monday 22nd September 2025
Training (Must Be Available to Attend): Friday 10th October 2025
Start Date: From Monday 13th October 2025
End Date: Wednesday 31st December
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer\'s day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team\'s success on the shop floor.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Flexible working
- Tailored gender affirming care*
*qualifying period/hours required
We believe that your information is yours and that it is Lush\\\'s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
Seasonal Sales Assistant in Leicester employer: Lush Limited
At Lush, we pride ourselves on being a family-run, employee-owned company that champions diversity and sustainability. As a Seasonal Sales Assistant in Leicester, you'll enjoy a vibrant work culture that prioritises exceptional customer service and teamwork, alongside competitive pay based on the Living Wage. With benefits like a generous staff discount, profit-based bonuses, and opportunities for personal growth through training, Lush is committed to creating a rewarding and inclusive environment for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Assistant in Leicester
✨Tip Number 1
Familiarise yourself with the brand's values and products. Since you'll be the face of the store, understanding the ethos behind the company and its offerings will help you connect with customers and provide authentic recommendations.
✨Tip Number 2
Showcase your customer service skills during the interview. Prepare examples of how you've gone above and beyond for customers in the past, as this role heavily focuses on creating memorable experiences.
✨Tip Number 3
Demonstrate your teamwork abilities. Be ready to discuss how you've collaborated with others in previous roles, as this position requires a strong team dynamic to achieve sales targets and create a positive environment.
✨Tip Number 4
Be prepared to engage in role-play scenarios during the interview. This could involve demonstrating how you would greet a customer or handle a specific situation, so practice your approach to ensure you shine in this area.
We think you need these skills to ace Seasonal Sales Assistant in Leicester
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Seasonal Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter:Write a cover letter that reflects your passion for customer service and teamwork. Mention specific examples of how you've created memorable experiences for customers in previous roles, as this is crucial for this position.
Highlight Relevant Experience:In your CV, focus on any previous retail or customer service experience. Use bullet points to clearly outline your achievements and how they relate to the responsibilities of the Seasonal Sales Assistant role.
Showcase Your Personality:Since the company values diversity and a positive work environment, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for working in a team-oriented setting.
How to prepare for a job interview at Lush Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service during the interview. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss previous experiences where you collaborated with colleagues to achieve common goals, as teamwork is essential for this role.
✨Know the Brand Inside Out
Familiarise yourself with the company's values, products, and mission. Being knowledgeable about their commitment to sustainability and ethical practices will show that you align with their ethos.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. Practice how you would engage with customers, provide product recommendations, and handle various customer service situations.
