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- Tasks: Welcome customers, provide product demos, and create engaging shopping experiences.
- Company: Join a pioneering, employee-owned cosmetics brand committed to ethical practices and community impact.
- Benefits: Enjoy flexible shifts, competitive pay, discounts, bonuses, and generous holiday allowance.
- Why this job: Be part of a fun team that values kindness and customer satisfaction while developing your skills.
- Qualifications: Passion for customer service and teamwork; no prior experience required.
- Other info: Application deadline is 16 August 2025; training starts on 6 October.
Seasonal Sales Assistant
Application Deadline: 16 August 2025
Department: Retail
Employment Type: Part Time
Location: Nottingham
Compensation: £12.60 / hour
Description
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform hands on product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
Hours available: A range of contracts will be available and offered based on availability.
Trail shifts:15th and 28th September.
Training:Week commencing 6th October.
Start Date: From 20th October.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Be comfortable providing hands on product demonstrations on customers skin.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Be comfortable assisting with delivery shifts, this will involve lifting and carrying boxes.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
- Flexible working
- Tailored gender affirming care*
We believe that your information is yours and that it is Lush\’s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
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Seasonal Sales Assistant employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand and its products. Understanding the ethos of the company, especially their commitment to sustainability and customer experience, will help you connect with the team during interviews and demonstrate your genuine interest.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, as this role heavily focuses on creating memorable shopping experiences.
✨Tip Number 3
Practice your communication skills. Since teamwork and effective communication are key aspects of this role, consider how you can convey your ideas clearly and positively during the interview process.
✨Tip Number 4
Be ready to discuss your flexibility and availability. As the role offers various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
We think you need these skills to ace Seasonal Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the values and culture of the company. Highlight your alignment with their commitment to diversity, sustainability, and exceptional customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise any previous roles where you provided exceptional customer experiences or worked as part of a team, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create memorable shopping experiences. Mention specific skills that relate to the job description, such as teamwork and communication.
Highlight Relevant Skills: In your application, be sure to highlight skills that are particularly relevant to the role, such as product knowledge, hands-on demonstration abilities, and your enthusiasm for engaging with customers. Use examples from past experiences to illustrate these skills.
How to prepare for a job interview at Lush Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Demonstrate Product Knowledge
Familiarise yourself with the company's products, especially their unique features and benefits. Be prepared to discuss how you would use this knowledge to engage customers and provide tailored recommendations.
✨Emphasise Teamwork Skills
Highlight your ability to work well in a team. Share experiences where you've collaborated with colleagues to achieve goals or improve the customer experience, as teamwork is crucial in this role.
✨Prepare for Hands-On Demonstrations
Since the role involves product demonstrations, practice how you would present these to customers. Be ready to showcase your comfort level with hands-on activities and how you would engage customers during these demonstrations.
