At a Glance
- Tasks: Welcome customers and create a fun shopping experience while driving sales.
- Company: Join a pioneering, employee-owned cosmetics brand committed to positive change.
- Benefits: Enjoy 50% off products, holiday allowance, and a competitive hourly rate.
- Why this job: Be the face of a brand that values kindness and creativity in customer service.
- Qualifications: Passion for customer service and teamwork skills are essential.
- Other info: Flexible shifts with opportunities for bonuses and personal development.
Sales Assistant – Seasonal Temp
Application Deadline: 26 October 2025
Department: Retail
Employment Type: Part Time
Location: Oxford Street (Spa Store)
Compensation: ÂŁ13.85 / hour
Description
Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Who we are You might know us as the inventors of the bath bomb, but there’s more to this great‑smelling, partly employee‑owned, family‑run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement \”a hard day\’s work deserves a fair day\’s pay\” is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts — whether that’s an ingredient in a product, or the minerals in a smartphone.
The role In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in‑store events that keep customers coming back. You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well‑supported through training and development to grow your skills.
Key Information Hours available: 14‑35 hours per week
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in‑depth product knowledge and offering tailored samples.
- Assist in hosting in‑store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in‑store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5‑star experiences. Our stores are designed to be havens of kindness, aiming to make every customer’s day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team’s success on the shop floor.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit‑based bonus
- Pension scheme
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme*
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
- Financial childcare support on return to work*
- Tailored gender affirming care*
*qualifying period/hours required
We believe that your information is yours and that it is Lush’s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
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Sales Assistant - Seasonal Temp employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Seasonal Temp
✨Tip Number 1
Get to know the company! Before your interview, dive into Lush's values and products. Show us that you’re not just another candidate but someone who genuinely connects with our mission of kindness and sustainability.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a memorable experience for customers. We want to see your passion for delivering exceptional service, so come prepared with examples of how you've done this before.
✨Tip Number 3
Teamwork makes the dream work! Be ready to share how you’ve collaborated with others in past roles. We love candidates who can bring positivity and teamwork to the shop floor, so let that shine through in your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and being part of something special at Lush.
We think you need these skills to ace Sales Assistant - Seasonal Temp
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've delivered exceptional customer service or worked well in a team.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by keeping it concise and to the point. Use bullet points if necessary to break down your experiences and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lush Limited
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, products, and what makes them unique in the cosmetics industry. This will not only help you answer questions confidently but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can create memorable experiences and engage with customers effectively, as this aligns perfectly with the role.
✨Demonstrate Team Spirit
Teamwork is essential in this role, so be ready to discuss how you’ve collaborated with others in previous jobs. Share specific instances where you contributed to a positive team environment or helped achieve a common goal. This will highlight your ability to work well with colleagues.
✨Prepare for Role-Play Scenarios
You might be asked to participate in role-play during the interview to demonstrate your sales techniques. Practice how you would greet a customer, offer product recommendations, and handle any objections. This will help you feel more comfortable and showcase your skills in real-time.