Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the face of the store, welcoming customers and creating a fun shopping experience.
- Company: Join a pioneering, employee-owned cosmetics brand committed to positive change and fair pay.
- Benefits: Enjoy flexible shifts, competitive pay, discounts, bonuses, and a supportive work environment.
- Why this job: This role offers a vibrant culture, teamwork, and the chance to make every customer's day special.
- Qualifications: A passion for customer service and teamwork is essential; no prior experience required.
- Other info: Part-time hours available, with ongoing training and development opportunities.
Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role: In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information:
- Hours available: 8-12 hours per week
- Application Deadline: 11/07/2025
- Interview Date: Ongoing from 19/07/2025
- Training: Week commencing 21/07/2025
- Start Date: From 26/07/2025
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities:
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop's budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience:
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
- Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
- Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Benefits:
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work
- Flexible working
- Tailored gender affirming care
RETAIL - Sales Assistant employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RETAIL - Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand's values and products. Since we pride ourselves on being a family-run company that prioritises sustainability and ethical practices, showing your understanding of these principles during your interactions can set you apart.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the team dynamics and customer interactions. This will not only help you understand the work environment but also give you insights into what makes a successful Sales Assistant at our company.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. During interviews, be ready to role-play scenarios where you provide product recommendations or handle customer queries, showcasing your ability to create memorable experiences.
✨Tip Number 4
Highlight your teamwork abilities. Since collaboration is key in our stores, think of examples from your past experiences where you successfully worked as part of a team to achieve a common goal, and be prepared to share these during your discussions with us.
We think you need these skills to ace RETAIL - Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the values and culture of the company. Highlight your alignment with their commitment to diversity, sustainability, and exceptional customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise any previous roles where you provided exceptional customer experiences or worked as part of a team, as these are key aspects of the Sales Assistant role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the brand. Mention specific examples of how you've created memorable experiences for customers in the past, and how you can contribute to the store's success.
Highlight Teamwork Skills: Since teamwork is crucial for this role, be sure to include examples of how you've successfully collaborated with colleagues in previous jobs. This will demonstrate your ability to work well within a team environment, which is essential for the Sales Assistant position.
How to prepare for a job interview at Lush Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples of how you've gone above and beyond in previous roles to create memorable interactions, as this aligns perfectly with the company's values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss past experiences where you collaborated with colleagues to achieve common goals, as teamwork is crucial in this role. Be ready to share how you contribute to a positive work environment.
✨Know the Products Inside Out
Familiarise yourself with the company's products and their unique features. During the interview, be prepared to discuss how you would use this knowledge to engage customers and provide tailored recommendations, showcasing your commitment to product excellence.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.