Product Compliance Officer in Poole

Product Compliance Officer in Poole

Poole Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Lush Limited

At a Glance

  • Tasks: Join our team as a Product Compliance Officer, ensuring our products meet regulations and ethical standards.
  • Company: We're Lush, the innovative brand behind the bath bomb, committed to ethical practices and sustainability.
  • Benefits: Enjoy 25 days holiday, parental leave, discounts on products, and wellness activities like yoga and meditation.
  • Other info: This role offers hybrid working with weekly travel to Poole; apply before 14 August 2025!
  • Why this job: Be part of a creative, values-driven environment where your work makes a positive impact globally.
  • Qualifications: Experience in cosmetics regulation is essential; a relevant degree is a plus but not mandatory.

The predicted salary is between 25000 - 32000 £ per year.

Product Compliance Officer

Application Deadline: 14 August 2025

Department: Regulatory Compliance

Employment Type: Permanent - Full Time

Location: Poole

Compensation: £30,000 - £38,000 / year


Description

Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement \'a hard day\'s work deserves a fair day\'s pay\' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Job Title:
Product Compliance Officer (Cosmetic compliance experience required)
Location: Poole based, or hybrid with weekly travel to Poole required
Type of Contract: Permanent, full-time
Salary banding: £30-38k pa depending on experience
We are looking for a compliance officer with a can-do attitude and experience in cosmetics regulation to join our growing team. You’ll support the necessary administration required to sell a product (cosmetic and beyond) legally and safely in all our markets, and assist with internal and external enquiries and exciting research projects. If you like to be challenged and want to work in a creative environment with ethical values, this is the role for you!
The Team:
With a product for every need comes compliance for every market! The Product Compliance Team ensures we can manufacture and sell our wide range of products worldwide, in compliance with local regulations, without compromising our ethics.
The team works to mitigate risk and enact proactive solutions to regulatory issues in line with the wider ethics and goals of the business, through awareness of current and future regulatory requirements and stakeholder engagement. It\'s an essential stream of behind-the-scenes work that gets our products into bathrooms all over the world.

Key Responsibilities

You’ll support the Product Compliance Coordinator and Senior Product Compliance Coordinator with the day-to-day work of launching products, responding to queries, researching regulations and problem-solving. One week, you may be looking into the regulations for selling a scented bookmark, the next you may be ensuring markets have what they need to launch our fast-moving products and (the very next) working with our in-house tech team to look at the compliance of developing new concepts.
Responsibilities may include, but are not limited to:
  • Confidently researching and reporting back on regulatory requirements and queries for cosmetics and beyond.
  • Collaborating with teams across the business and in different markets on exciting new projects that require compliance support as they take shape.
  • Working with different and new markets to support with queries, concerns and opportunities as they arise.
  • Helping with operational work, which may include generating quantitative ingredients lists, registering products with local authorities or portals, supporting markets with essential documents, and proofing labels that come through via the artwork team to ensure accuracy.
  • Liaising with teams including Quality, Toxicology, Customer Care and Artwork teams where necessary.
  • Providing support and guidance to more junior members of the Product Compliance team, and demonstrating confidence in responding to queries and giving advice to inventors, R&D and other markets.

Skills, Knowledge and Expertise

  • A brand ambassador who communicates our values.
  • A proactive member of the team, keeping up to date with changes in legislation and sharing information and skills.
  • Shows confidence in communicating with other teams and connecting with different areas of the business.
  • Organised but flexible, with high-level attention to detail and great time management.
  • Appetite for learning and upskilling, including researching regulatory updates
  • Not afraid of stepping outside of your comfort zone
  • Ability to work independently as required
  • Strong Excel / Google Sheets experience (including VBAs and macros would be an advantage)
  • Experience in cosmetics regulation is highly desirable.
  • Bachelor\'s degree in a relevant field (Chemistry, Cosmetic Sciences, Biology, Legal etc) is an advantage, but not essential

Benefits

  • 25 days holiday plus bank holidays
  • *6 months’ full pay for parental leave (primary caregiver)
  • *Enhanced paternity leave
  • Bonus scheme
  • Day off for weekday birthdays
  • Holiday purchase scheme
  • 50% discount on Lush products and spa treatments
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • *Financial childcare support on return to work
  • We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
  • Support groups, film nights, yoga, meditation sessions and much more
  • *Tailored gender affirming care
*qualifying period/hours required
We believe that your information is yours and that it is Lush\'s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
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Product Compliance Officer in Poole employer: Lush Limited

At Lush, we pride ourselves on being an ethical and employee-owned company that values diversity and creativity. Located in Poole, our vibrant work culture fosters collaboration and innovation, offering employees a chance to grow through exciting projects and comprehensive support. With generous benefits like enhanced parental leave, a bonus scheme, and a commitment to fair pay, we ensure that our team feels valued and empowered to make a positive impact in the world.

Lush Limited

Contact Details:

Lush Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Compliance Officer in Poole

Join Compliance Communities

Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!

Attend Industry Conferences

Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.

Leverage Your University Career Services

If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.

Showcase Your Knowledge Online

Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Lush Limited looking for candidates who are engaged and informed.

We think you need these skills to ace Product Compliance Officer in Poole

Knowledge of Cosmetics Regulation
Research Skills
Attention to Detail
Communication Skills
Collaboration Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!

Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.

Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!

Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Lush Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!

How to prepare for a job interview at Lush Limited

Master the Regulations

Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!

Show Your Analytical Skills

Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!

Know Your Tools

Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!

Align with Company Culture

Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Lush Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!