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- Tasks: Lead a talented team of Spa Therapists and deliver five-star client experiences.
- Company: Join the vibrant Lush Spa team in the heart of Central London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a nurturing space that values people and exceptional service.
- Qualifications: 2 years spa experience and NVQ Level 3 in Beauty Therapy or equivalent.
- Other info: Diversity is celebrated; we want your unique voice to shape our future.
The predicted salary is between 33200 - 33200 £ per year.
We are seeking a dynamic and inspiring individual to step into a Senior Therapist role at Lush Spa Oxford Street. Situated in the vibrant heart of Central London, this is an exceptional time to contribute to the continued success and development of our spa business, at our London Anchor Store. As a key member of our spa management team, you will lead an exceptional group of 10 talented and experienced Spa Therapists. This unique opportunity will see you focus on the daily spa and people management operations, while consistently delivering five-star client experiences.
We’re looking for a Senior Therapist who understands that people are at the heart of what we do, ensuring our space is a nurturing place for our clients and team. You will be joining a dedicated trio of spa powerhouses committed to growing the Lush Spa brand across London. This is an exciting chance to be part of the spa management in a high profile store, in a city that also features our secondary location in Covent Garden and the Soho Spa Training Space.
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Skills and Experience
- 2 years proven experience working within the spa industry and delivering exceptional luxury Spa treatments (at Lush or outside of Lush).
- NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
- Excellent communication and interpersonal skills, with a passion for delivering outstanding customer service.
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Passionate about delivering excellent customer service and treatments.
- Passionate about representing the LUSH brand, ethics, experiences and products both on the shop floor and in the spa.
- Passionate about educating and empowering others through training.
- Experience in people management and delivering training sessions is desirable but not essential.
Senior Therapist, Oxford Street ** INTERNAL APPLICATIONS ONLY** employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Therapist, Oxford Street ** INTERNAL APPLICATIONS ONLY**
✨Tip Number 1
Network like a pro! Reach out to your colleagues and connections within the spa industry. Let them know you're interested in the Senior Therapist role at Lush Spa Oxford Street. You never know who might have insider info or can put in a good word for you!
✨Tip Number 2
Prepare for that interview! Brush up on your knowledge about Lush's values and the unique experiences they offer. Think about how your skills align with their mission and be ready to share examples of your past successes in delivering exceptional customer service.
✨Tip Number 3
Showcase your passion! During your conversations, whether in interviews or casual chats, let your enthusiasm for the spa industry and Lush's brand shine through. Share your ideas on how you can contribute to creating a nurturing environment for both clients and team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lush family and ready to take on the exciting challenges of the Senior Therapist role.
We think you need these skills to ace Senior Therapist, Oxford Street ** INTERNAL APPLICATIONS ONLY**
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the spa industry shine through. We want to see how much you care about delivering exceptional experiences and nurturing both clients and team members.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who understands the unique vibe of Lush Spa, so connect your past roles to what we do here.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Lush Spa Oxford Street.
How to prepare for a job interview at Lush Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of Lush Spa and its values. Understand the brand's commitment to ethics and customer service, as well as the specific treatments offered. This will show that you're not just interested in the role, but also in being part of the Lush family.
✨Showcase Your Experience
Prepare to discuss your previous experience in the spa industry, especially any luxury treatments you've delivered. Be ready to share specific examples of how you've provided exceptional client experiences and how you’ve managed or trained others in your past roles.
✨Demonstrate Leadership Skills
As a Senior Therapist, you'll be leading a team. Think about times when you've taken charge or supported your colleagues. Highlight your people management skills and how you can contribute to creating a nurturing environment for both clients and team members.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the spa's future plans, team dynamics, or how they measure success in client satisfaction. It shows your genuine interest in the role and helps you assess if it's the right fit for you.