Oxford Street Spa Hybrid Therapist Role - VTCT Level 3 Swedish Body Massage Candidate
Oxford Street Spa Hybrid Therapist Role - VTCT Level 3 Swedish Body Massage Candidate

Oxford Street Spa Hybrid Therapist Role - VTCT Level 3 Swedish Body Massage Candidate

London Internship Home office (partial)
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At a Glance

  • Tasks: Train in Swedish Body Massage and work as a hybrid therapist at Lush Spa.
  • Company: Join Lush, a vibrant brand known for its ethical products and innovative spa treatments.
  • Benefits: Enjoy fully funded training, flexible hours, and opportunities for personal development.
  • Why this job: Gain an internationally recognised qualification while working in a fun, supportive environment.
  • Qualifications: Fluency in English and a passion for Lush products; no prior massage experience needed.
  • Other info: Accommodation and travel to training provided; must be available for 9 weeks of training.

Oxford Street Spa Hybrid Therapist Role – VTCT Level 3 Swedish Body Massage Candidate

Application Deadline: 8 September 2025

Department: Spa

Employment Type: Permanent – Part Time

Location: Oxford Street (Spa Store)

Reporting To: Oxford Street Management

Compensation: £13.85 – £14.15 / hour

Description

Lush Spa – are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist.
This advertisement is for a place on the VTCT Level 3 Certificate in Swedish Body Massage qualification course only. On completion of the course, you will be required to undertake a hybrid role within the spa store.

The hybrid role would allow this person to work within the spa but also display their excitement and knowledge for the spa project whilst driving the sales and business from the shop floor, spa reception or elsewhere within the Spa Store.

Course outline and Requirements:
This is a unique opportunity to earn an internationally recognised Level 3 qualification in Swedish Body Massage, which is governed by an external company – VTCT.
Therefore the candidate should have great knowledge and experience within Lush Cosmetics and have a deep understanding and passion for our Spa treatments and concepts.
On successful completion of the VTCT course you will receive detailed feedback on your performance during this training. This will then determine your progression to become a Lush Spa Therapist. The Lush Spa therapist position is not guaranteed until successful in this final stage.
For applicants that are multilingual, the course will require a good level of spoken and written English as it is led and assessed in this language.

Hours:

Virtual training will require you to fulfil a minimum of 25 hours per week. If your contracted hours are more than this, your manager will ensure you meet your contracted hours in shop floor shifts.
However you will have A LOT of coursework to complete within a short time frame.
Once accepted on the course and as soon as you can – Please speak with your management team to ensure you can create a training/ working plan to cope with the large workload you will have, to complete the coursework.
There will be a reasonable amount of homework to do in your own time and we want to ensure each individual has a plan to manage their time well.
Practical training will require you to work 35+ hours per week, Monday – Friday.
Accommodation:
Accommodation is provided by Lush when training in Poole.

Travel:
Travel to and from Poole will be organised and funded by Lush.

Relocation:
Relocation packages will be discussed once you have been offered a spa contract. Time to find accommodation will be given once a spa position has been confirmed.

Course Outline

Self study topics
Health and Safety Unit
Client Care and Communication Unit
Theory elements will be taught and completed online/ virtually:
How to provide a Swedish Body Massage Unit
Anatomy and Physiology
Practical elements will be taught onsite in the Lush Spa Training Centre in Poole
Massage movements and practically providing a body massage
Health and safety
Full body massage routine accompanied to music
Practical assessments & exams

The VTCT training is scheduled to start virtually on:

Monday 3rd November 2025
This will be 5 hour sessions (typically 9am – 2pm), Monday – Friday, for 3 weeks.
Practical training will commence on:
Monday 24th November 2025
Monday – Friday: 8:15am – 4pm for 3 weeks.
Compulsory Lush Spa Training:
Monday 5th January 2026
Monday – Friday: 8:15am – 4pm for 3 weeks.

Course Requirements: Skills, Knowledge and Expertise

  • Be fluent in English (reading, writing and speaking).
  • At least 3 months experience working within Lush.
  • No previous qualifications in massage are required, however a keen interest in Anatomy & Physiology is a bonus.
  • Be available for 9 weeks training: See below for dates.
  • Embody Lush five star standards, customer service & ethics.
  • To be organised, resourceful and adaptable.
  • Basic understanding of IT equipment and the ability to submit work online.
  • Proactive with self-development and learning.
  • Proven record of punctuality and reliability.
  • Previous shop-floor or spa roles are a bonus.

Benefits

  • This course is fully funded by Lush to develop and progress loyal and hardworking staff members by training them to become a fully qualified Spa Therapist.
  • You are paid for your Guided Learning Hours in training.
  • Full, in depth – 5* training from a team awarded excellence in their feild.
  • If successful – Candidates will be awarded a full qualification in Swedish body massage.
  • As internationally recognised, qualified massage therapists – Candidates can progress with learning Lush Spa Treatments.
  • With this new career, therapists will learn a variety of new skills, be given opportunities for CPD and learn about and showcase innovative products with our clients.
  • All massage therapists will be given Alexander Technique lessons as part of their training to aid the correct use of their body whilst working.
  • Learners will be immersed in inspiration, have the opportunity to meet the Spa Team, Directors and R&D specialists during training.

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Oxford Street Spa Hybrid Therapist Role - VTCT Level 3 Swedish Body Massage Candidate employer: Lush Limited

Lush Spa is an exceptional employer, offering a unique opportunity for aspiring therapists to gain a fully funded VTCT Level 3 qualification in Swedish Body Massage while working in the vibrant Oxford Street location. With a strong focus on employee development, Lush provides comprehensive training, ongoing support, and a collaborative work culture that encourages personal growth and creativity, making it an ideal place for those passionate about wellness and customer service.
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Contact Detail:

Lush Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Oxford Street Spa Hybrid Therapist Role - VTCT Level 3 Swedish Body Massage Candidate

✨Tip Number 1

Familiarise yourself with Lush's products and spa treatments. Understanding the brand's ethos and offerings will not only help you during the interview but also show your genuine passion for the role.

✨Tip Number 2

Network with current or former Lush employees. They can provide valuable insights into the company culture and what it takes to succeed in the hybrid therapist role, which can give you an edge in your application.

✨Tip Number 3

Prepare to discuss your customer service experience. Since the role involves both therapy and sales, showcasing your ability to connect with customers and provide excellent service will be crucial.

✨Tip Number 4

Be ready to demonstrate your adaptability and organisational skills. The training will be intensive, so showing that you can manage your time effectively and handle multiple responsibilities will impress the hiring team.

We think you need these skills to ace Oxford Street Spa Hybrid Therapist Role - VTCT Level 3 Swedish Body Massage Candidate

Fluency in English (reading, writing and speaking)
Knowledge of Anatomy & Physiology
Customer Service Skills
Organisational Skills
Adaptability
Proactive Learning and Self-Development
Reliability and Punctuality
Basic IT Skills
Experience in Retail or Spa Environment
Passion for Spa Treatments and Concepts
Ability to Work in a Team
Time Management Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the hybrid therapist role and the requirements for the VTCT Level 3 Swedish Body Massage qualification. Familiarise yourself with Lush's values and how they align with your own.

Tailor Your CV: Highlight any relevant experience you have, especially within Lush or similar environments. Emphasise your customer service skills, punctuality, and any previous roles in spa or retail settings.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Lush and the spa industry. Mention your enthusiasm for learning and how you embody Lush's five-star standards. Be sure to explain why you want to pursue the VTCT qualification.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Lush Limited

✨Show Your Passion for Lush

Make sure to express your enthusiasm for Lush Cosmetics and its spa treatments during the interview. Share any personal experiences you've had with their products or services, as this will demonstrate your genuine interest in the brand.

✨Highlight Relevant Experience

Even if you don't have formal massage qualifications, emphasise any relevant experience you have, especially within Lush or similar environments. Discuss your customer service skills and how they can translate into a spa setting.

✨Prepare for Practical Questions

Since the role involves practical training, be ready to answer questions about your understanding of anatomy and physiology, as well as your approach to client care and communication. Brush up on these topics before the interview.

✨Demonstrate Time Management Skills

Given the intensive training schedule, it's crucial to show that you can manage your time effectively. Be prepared to discuss how you plan to balance coursework and practical training while maintaining your responsibilities at work.

Oxford Street Spa Hybrid Therapist Role - VTCT Level 3 Swedish Body Massage Candidate
Lush Limited

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